Job Information
T and T Consulting Services Senior Info Sys Training Specialist in North Little Rock, Arkansas
*Contingent upon task order award.
Project Name : National Guard (NG) Professional Education Center (PEC) Information Technology Division’s Network Enterprise Center (NEC) Information Technology and Visual Information Support
Location: Camp Joseph T. Robinson in North Little Rock, Arkansas
Background : The NGPEC NEC provides enterprise-level Information Technology, telecommunications, infrastructure, and Visual Information support to enable training and operational readiness for the Army National Guard across all states and territories. This contract supports mission-critical systems, classroom technologies, conferencing capabilities, and enterprise collaboration platforms used by staff, students, and leadership.
All personnel will operate in a structured, performance-based environment with defined service level expectations, helpdesk ticketing workflows, and compliance with DoD cybersecurity and operational policies.
Experience Level: Senior (10+ years experience, MA/MS preferred)
Position Overview
Designs and delivers training programs supporting enterprise IT systems and distance learning platforms.
Key Responsibilities
Develop and deliver training for IT systems and learning platforms
Support administration and operation of the Army Training Information System (ATIS)
Create training materials, guides, and user documentation
Analyze user feedback and helpdesk trends to improve training effectiveness
Maintain training records and evaluate program effectiveness
Provide recommendations for improving system adoption and performance
Required Skills
Instructional design and training delivery
Learning Management Systems (LMS) experience
Strong communication and facilitation skills
Familiarity with military or enterprise IT environments preferred
General Requirements
Active SECRET clearance (or ability to obtain)
Compliance with DoD cybersecurity and training requirements (DoD 8140, Cyber Awareness, OPSEC, etc.)
Ability to work on-site in a secure government environment
Strong communication and teamwork skills
Ability to operate within a structured, ticket-driven support environment
Commitment to meeting performance standards and service level requirements
Benefits: Competitive benefits package including health, dental, vision, life insurance coverage, 401(k) plan, training programs, accrued paid time off (PTO), performance based monthly & quarterly awards, paid holidays and customer kudo rewards.
Equal Opportunity Employer/Veterans/Disabled