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Brown Health Medical Group Practice Manager in North Dartmouth, Massachusetts

SUMMARY Responsible for providing leadership, staff development, budgeting, and management of key services in accordance with policies and procedures and current federal, state, and local standards, guidelines, and regulations. Responsible for assuring the clinic provides quality and efficient patient services through the daily management of assigned team. Responsible for carrying out supervisory responsibilities, including scheduling, hiring, training, counseling, in accordance with the organization\'s policies and applicable laws. Performs in accordance with the facility\'s policies and procedures. Follows the facility\'s standards for ethical business conduct. Conducts self as a positive role model and team member. Participates in facility committees, meetings, in-services, and activities. Brown University Health employees are expected to successfully role model the organization?s values of Compassion, Accountability, Respect, and Excellence, as these values guide our everyday actions with patients, customers, and one another. RESPONSIBILITIES Provides staff development by planning, developing, organizing, implementing, evaluating, and directing the staff of the Clinic, in cooperation with the Management Team. Directs a staff which involves the following direct and indirect responsibilities: organizational planning and development, interviewing, selection, training, motivating, wage and salary administration, performance appraisal, developing objectives, and developing procedures to ensure achievement of objectives. Provide performance feedback and coaching on a regular basis to each employee. Write and conduct performance reviews. Provides leadership by planning, developing, and organizing all departments, and by implementing, evaluating, and directing the activities of the staff. Assists unit managers in the development and implementation of unit policies and procedures. Establishes and promotes a rapport in and among units to promote interdisciplinary decision-making in daily unit operations. Implements Organizational policies as directed by the Board. Interprets/explains the facility\'s policies and procedures to employees, patients, family members, visitors, government agencies, etc. as necessary. Promotes an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment, throughout the facility. Represents the facility at, and participates in, meetings. Reports operational concerns and makes recommendations to the CEO. Represents the facility in dealings with outside agencies. Inspects the facility routinely to assure that established policies and procedures are being implemented. Prepares an annual operating budget. Prepares an annual operating budget to achieve organizational objectives in conjunction with all support and strategic unit managers. Reviews and interprets monthly financial statements and takes appropriate corrective action in response to variances and trends. Applies Continuous Quality Improvement (CQI) principles to existing financial and operating systems. Manages key services. Interface with physicians, nurse practitioners, and other managers to ensure smooth coordination of scheduling and maximization of schedule adherence; provide input on local conditions, identify needs, and receive direction on real-time staffing increases or decreases. Approve schedules and work with other managers to communicate and fill schedules and handle exceptions. Assists staff in planning and conducting ongoing training programs to assure that current material and programs are continuously provided.

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