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TOURISTS is looking for housekeeping attendants to join our team - both seasonal and year-round, with full-time and part-time positions available. Our ideal candidate is a self-starter, ambitious, and engaged. Compensation is based on experience and all attendants will be eligible to collect tips. Benefits are included and detailed below. TOURISTS is a 46-room boutique lifestyle hotel in North Adams, MA, situated on a 70-acre nature campus just down the road from MASS MoCA and the Clark Art Institute. Since opening in July 2018, TOURISTS has received numerous accolades; but our biggest point of pride is our staff - the kind, hard-working, and dedicated folks who work at TOURISTS are the reason guests keep coming back to the Berkshires year after year. TOURISTS is committed to offering a safe, kind, and supportive work environment for people from all walks of life. TOURISTS is an Equal Opportunity Employer and fosters a culture of diversity, equity, and inclusion. This position status is FLSA Hourly (Non-Exempt). Essential Functions: - Maintain Inventory Tracking system for all Housekeeping Items (linens, room amenities, cleaning supplies) incorporating cohesive damage product tracking - Update and maintain all Housekeeping logs and checklists - Monitor guest rooms, laundry room and other guest areas for maintenance needs and communicate with Maintenance Staff on work orders - Monitor guest rooms for in-room service items and coordinate with the Food & Beverage & Front Desk staff for retrieval service - Communicate timely and effectively with Front Desk on guest room status and other guest needs - Resolve and/or escalate guest complaints regarding property operations - Comply with health, Safety and fire regulations; comply with safety and emergency procedures and OSHA requirements - Ensure timely reporting of all safety infractions and injury incidents Benefits - High quality health and dental insurance is offered through Blue Cross Blue Shield to all full-time employees with a competitive employer contribution - Reimbursement for healthy habits and fitness goals - 80 hours of Paid Time Off per year is offered to all full-time employees after completing 6 months of employment - Holiday pay for applicable working holidays - 401(k) through Guideline - Hotel and dining discounts for all employees - Continuing education and professional development opportunities Competencies - 1+ year housekeeping experience or related experience; Hotel experience is preferred. Will train if no experience. - High School diploma or general education degree (GED). - Certificates, licenses, and/or identification cards as required by the U.S. Department of Justice to verify employment eligibility. - Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals - Ability to communicate effectively with co-workers and guests Working Conditions/Environment - The noise level in the work environment is usually moderate - The person in this position may have to lift up to 50 pounds on a daily basis. Any lift over 50 lbs is deemed a two-person lift. - The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day - The position does require movement between rooms on property exposing individual to variable climate conditions.. - The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. TOURISTS is an EEOC Employer.