Job Information
City of Norfolk, Virginia Utility Maintenance Supervisor, Senior in Norfolk, Virginia
Utility Maintenance Supervisor, Senior
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Utility Maintenance Supervisor, Senior
Salary
$59,153.97 - $67,880.54 Annually
Location
Norfolk, VA
Job Type
Permanent Full-time
Job Number
013917
Department
Utilities
Division
WasteWater
Opening Date
03/20/2026
Closing Date
4/10/2026 11:59 PM Eastern
Description
Benefits
Questions
Description
The City of Norfolk's Department of Utilities is seeking qualified candidates for the position of Utility Maintenance Supervisor, Senior in our Wastewater Division. This individual will schedule, coordinate and assign work to multiple supervisors, crew leaders, technicians, equipment operators and subordinates for the purpose of maintaining and/or repairing wastewater systems. Daily contact with citizens, contractors and other city departments. Conduct safety training and inspect worksites daily for OSHA compliance. Prepare reports, evaluation, timesheets and budgets. Schedule and conduct interviews for hiring and promoting personnel. Investigate and make reports on vehicle and personnel accidents. Administers disciplinary action as needed.
Essential Functions
Essential functions include but are not limited to:
Responsible for managing wastewater repair projects. Generates and assigns work orders for supervisors and crews. Contacts and meets with citizens, contractors, vendors, private utility companies and other City departments daily ensures City policies and regulations are followed.
Reviews and supervises projects from beginning until completion. Inspects work quality and safety so that it meets or exceeds industry standards. Uses computers daily to generate work orders, records related data, fills out timesheets and reviews timesheets of subordinates and assigns overtime as needed.
Inspects worksites for departmental crews and private contractors to ensure all City, State and Federal safety rules and regulations are followed daily. Designs and implements safety training for employees. Enters deep excavations, pump stations and uses closed circuit computerized television equipment in manholes daily in all weather conditions.
Performs administrative duties by writing reports, keeping daily logs and time sheets, generating work orders, and completing evaluations. Performs emergency and standby work coordination.
Assigns Essential personnel for duties during emergencies and inclement weather events; coordinates work crews for rotating standby shifts and unscheduled calls for repairs.
Meets with all internal and external customers to make decisions on repairs, safety rules and regulations, purchases of material and enforcement of policies daily. Meets with customers prior to and after job completion to ensure that high quality standards are met and maintained.
Controls inventory by taking yearly inventory and procuring supplies and materials from vendors and the City's storehouse while following purchasing guidelines.
Contributes to the development and preparation of the annual budget by assisting with cost estimates and coordinating the preparation of specifications for equipment and materials.
Manages on-the-job (OJT) training program to include all aspects of the work including traffic control and work zone safety. Responsible for tracking the progress of employees for current position as well as for promotion. Maintains all documentation of training, including data entry into Hansen work management system.
Education/Experience
Work requires knowledge necessary to understand basic operational, technical, or office processes. Knowledge equivalent to four years of high school or equivalency with additional training beyond high school also desirable.
More than four years experience as a maintenance repair supervisor.
The desired candidate will possess knowledge of equipment to include: Utility vehicle, dump truck, backhoe, payloader, portable power tools, tape measure/ruler, hand tools, computer, City-supported computer software, printer, copier fax machine, pumps, generators, air compressor, electrical testing equipment, gas meters, M-Scope, electrical motors, metal detectors, trench boxes, first aid and safety equipment. Video and digital cameras.
Additional Information & Requirements
Valid Driver's License
Work Hours: Monday - Friday; 7:00 a.m. - 3:30 p.m.; standby duty rotation may be required
Work Location: 1316 Ballentine Blvd., Norfolk, Virginia 234504
This position is designated as an Essential position which means you may be required to work extended, rotating, after hours, nights and/or weekends in response to emergencies and severe weather.
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."
03
Please indicate your highest level of education completed.
High School Diploma/GED
Associate's Degree
Bachelor's Degree or higher
04
How many years of experience do you possess supervising maintenance repairs?
I have less than 4 years of experience
I have 4 to 8 years of experience
I have 8 to 12 years of experience
I have more than 12 years of experience
05
Do you have experience in the following (select all that apply)?
Dump truck
Payloader
M-Scope
Trenching and Excavation
06
Please select the following you possess experience in (select all that apply)?
Inspecting worksites
Generating work orders
Completing evaluations
Completing / reviewing timesheets
Taking inventory and procuring supplies / materials from vendors
07
This position requires knowledge of preparing basic reports and maintaining records. Please select the following you are proficient in:
Spreadsheets
Word Processing
Database Computer Programs
Excel
08
Do you have experience using work management system (Hansen)?
Yes
No
09
Do you understand this is an Essential position which means you may be required to work extended, rotating, after hours, nights and/or weekends in response to emergencies and severe weather?
Yes
No
10
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
11
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk Employee
Yes - I am a previous City of Norfolk Employee
No - I am not a previous or current City of Norfolk employee
12
Do you currently reside in the City of Norfolk?
Yes
No
13
Do you have a valid driver's license?
Yes
No
14
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a Veteran
I am a Veteran
I am a Disabled Veteran
Required Question
Employer
City of Norfolk
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