Job Information
Danfoss Senior Manager, Global Customer Quality in Nordborg, Denmark
Senior Manager, Global Customer Quality
Req ID: 48289
Job Location (Short): Nordborg, DNK
Employment Type: Full Time
Segment: Danfoss Climate Solutions Segment
Job Category: Quality and Environment, Health and Safety (EHS)
Work Location Type: On-site
The Impact You'll Make
At Danfoss, we believe that quality is the foundation of trust . As our Senior Manager, Global Customer Quality , you will be the guardian of our customers’ perceived quality , ensuring world‑class standards of satisfaction and driving continuous improvement across our global operations.
You’ll bring the * voice of our key customers* directly into our factories, shaping decisions that impact global operations.
Our team has a global mindset , working in collaboration across sites and functions. We are learning and developing every day * bychallenging the status quo, embracing inclusion and diversity to improve our ways of working. Every day, you’ll focus on *quality awareness , bridging colleagues and knowledge, and being in dialogue with global peers to drive customer oriented improvements.
This is your opportunity to make a *strategic impact * — guiding teams, processes, and relationships to deliver worldclass quality. If you thrive on solving complex challenges, building trust, and leading change, this role will put you at the heart of Danfoss’ mission.
What You’ll Be Doing
Develop and implement a comprehensive customer quality strategy aligned with organizational goals
Act as the primary interface with key customers on critical quality matters, ensuring alignment on requirements and specifications
Drive quality mindset with preventive actions with data driven decision
Lead *process optimization * andcontinuous improvement initiatives across sites and hubs
Mentor and guide a high-performing customer quality team , ensuring skills match both organizational needs and customer expectations
Lead customer quality strategy at the business unit level, aligning it with organizational goals and customer expectations
Act as the primary interface with key customers on critical quality topics, new business opportunities, and escalations
Oversee end‑to‑end customer quality performance , ensuring preventive actions and data‑driven decisions
Mentor and develop high‑performing quality teams across sites and hubs, fostering collaboration and capability growth
Drive continuous improvement and process optimization initiatives that enhance customer satisfaction and operational efficiency
What We're Looking For
Proven experience in * quality leadership* within a manufacturing or engineering environment
Strong skills in customer relationship management , with the ability to build trust and influence at all levels
Expertise in *quality standards * andprocesses, including preparation for customer contracts
Proficiency in * problem solving methodologies * such as 8D, with a Gemba mindset
Ability to analyze complex data , identify trends, and translate insights into actionable improvements
Excellent communication and leadership skills, with a track record of cross functional collaboration
What You'll Get from Us
We promote from within and support your learning with mentoring, training, and access to global opportunities.
You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us
We strive to create an inclusive work environment where people of all backgrounds are respected and valued for who they are.
You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about -we think they’re great.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
#LI-GV2 #LI-Onsite
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
Information at a Glance
Apply now
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Apply now