Job Information
WSP USA Senior Coordinator - CRM in Noida, India
We are seeking a Sr. Coordinator – CRM to support the Strategic Growth Team (SGT), US, by ensuring the accuracy, consistency, and timely maintenance of opportunity and client data within Horizon, WSP’s enterprise CRM system. This role enhances pipeline visibility, strengthens opportunity management, improves reporting precision, and supports overall business development operations.
The ideal candidate will bring strong analytical skills, a detail‑oriented mindset, and solid experience working with CRM or sales systems, along with the ability to develop clear, insight‑driven reports for senior stakeholders.
This role will be based in the Noida/ Bengaluru office.
WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally , in 550 offices across 40 countries , we engineer projects that will help societies grow for lifetimes to come.
At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise.
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We are
Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
A collaborative team that thrives on challenges and unconventional thinking.
A network of experts channeling our curiosity into creating solutions for complex issues.
Inspired by diversity, driven by inclusion, we work with passion and purpose.
Working with Us
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
Our Hybrid Working Module
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
Maximize collaboration.
Maintain product quality and cultural integrity.
Balance community, collaboration, opportunity, productivity, and efficiency.
Health, Safety and Wellbeing
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
Inclusivity and Diversity
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
Imagine a better future for you and a better future for us all.
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
With us, you can.
Apply today.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
Generate and deliver region‑wise CRM reports on a monthly, weekly, and daily basis, aligned with business requirements.
Analyze, maintain, and update CRM data to ensure accuracy, completeness, and confidentiality at all times.
Conduct data audits, perform data cleansing, and resolve discrepancies across systems to uphold data integrity.
Review opportunities for incorrect or incomplete data fields and implement corrective actions in accordance with Horizon standards.
Bachelor’s degree in Business, Data/Information Management, Marketing, or related field
4-6 years of experience in CRM, data coordination, sales support, or BD operations
Strong analytical and documentation skills
High attention to detail and data accuracy
Strong understanding of CRM systems (preferably Oracle)
Strong communication and follow‑up skills with US stakeholders
Comfort with repetitive, process‑oriented, business‑critical tasks
Proficiency in Excel, SharePoint, MS Lists
Able to work the US time Zone.
BGV:
Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.
Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.