Job Information
Delaware North Retail Supervisor, Niagara Falls State Park in Niagara Falls, New York
The opportunity
Delaware North Parks and Resorts is hiring seasonal Retail Supervisor to join our team at Niagara Falls State Park in Niagara Falls, NY. As a Retail Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures. If you like a fast-paced job, working with and serving guests from all over the world, and want to experience hands-on learning, our Parks and Resorts team invites you to apply today.
Pay
$18.50 - $21.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
What we offer
Join our fun team working together in the country's original state park, Niagara Falls. Share the excitement of the natural wonder of the falls with guests from around the globe. There's a lot to explore, including trails, boat rides, and interactive exhibits.
Health, dental, and vision insurance*
401 (k) with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
Free shift meal including drink refills
Free on-site parking
30% off retail items
Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
*Available for eligible year-round team members
What will you do?
Open and close retail locations as directed by management
Assist retail management with the daily cash procedures and operations
Monitor store floor, assist with guest needs, and ensure integrity of physical inventory and par levels
Regularly evaluate, create, and maintain professional visual displays
Maintain cleanliness and safety standards throughout the retail shops
More about you
Previous cash handling experience required
Previous experience working with point-of-sale system required
Minimum of 1 year of supervisory experience in a customer service or retail environment preferred
Must be able to work weekends, evenings and holidays
Physical requirements
Ability to lift up to 50 pounds
Constant standing, lifting, climbing stairs, and repetitive motions
Bending, reaching, and climbing on ladders
Shift details
Days
Evenings
Holidays
Weekends
Who we are
Niagara Falls State Park is a pristine oasis of three massive waterfalls, attractions, and 400 acres of protected wildlife.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.