Job Information
JPMorgan Chase Credit Risk Middle Office Senior Associate in Newark, Delaware
Join JPMorgan Chase and help keep our firm strong and resilient. As a key member of Risk Management and Compliance, you'll contribute to responsible business growth by anticipating new and emerging risks and applying your expert judgment to solve real-world challenges that affect our company, customers, and communities. Our culture emphasizes innovative thinking, challenging the status quo, and striving for excellence .
As a/an Credit Risk Operations Associate in Credit Risk Operations , you will support critical credit risk operations and help strengthen our control environment. You'll monitor and investigate limit breaches, manage exceptions, and deliver timely operational insights to stakeholders. You'll help drive process improvements, build operational excellence, and contribute to a culture of inclusion. You'll also help develop teammates through coaching and support of training routines.
Job responsibilities
Monitor limit usage and investigate limit breaches, escalating issues with clear documentation
Collect net asset value information and validate inputs for accuracy and completeness
Manage client and credit reference data, ensuring timely updates and data quality
Process rules-based fund and credit-related operational workflows in line with procedures and controls
Review exceptions and resolve day-to-day operational and risk matters using sound judgment
Identify control breaks, analyze root causes, and propose sustainable remediation actions
Track key performance indicators and analyze trends to improve risk control effectiveness and capacity planning
Communicate actionable insights to stakeholders and influence decisions through concise updates
Support change management by building business cases and coordinating implementation with partners
Mentor junior team members and support training and performance routines
Contribute to Diversity, Opportunity & Inclusion initiatives that strengthen an inclusive team culture
Required qualifications, capabilities, and skills
3 years of experience in financial services, operations, or a closely related role
Demonstrated experience in people leadership, coaching, or mentoring
Experience supporting risk and control practices (for example, control execution, issue management, or audits)
Ability to monitor, investigate, and document operational issues and escalations with attention to detail
Comfort with metrics and key performance indicators , including trend tracking and reporting
Basic understanding of bank products and services and general risk disciplines
Strong written and verbal communication skills, with the ability to deliver clear, actionable insights
Proven ability to prioritize and multitask in a deadline-driven environment
Proficiency in Microsoft Excel, PowerPoint, and Word
Preferred qualifications, capabilities, and skills
Bachelor's degree
Experience in Operational Risk, Compliance, Audit, or another control function
Exposure to automation or workflow tools (for example, Alteryx, Python, or UiPath)
Experience supporting process improvement or change delivery across multiple stakeholders
Familiarity with credit risk infrastructure, limit frameworks, or client data governance
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans