OneMain Financial Jobs

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1316790

Tax Team Lead (Seasonal)\ \ Remote \| Full Time \| \$36/hour + Incentives/Bonus Potential \| 401K + Match\ \ \ \ \ Opportunity Highlights:

• \$36/hour + incentives
• Wide range of shifts, including weekends and evenings.
• 100% Remote work (U.S.)
• Work from late November 2025 through April 30, 2026 averaging 25 - 40 hours per week.
• Growth potential

\ You must be an actively credentialed, U.S. based Enrolled Agent (EA), CPA, or practicing attorney with an active PTIN to be eligible for these positions.\ \ \ \ \ JDA TSG\'sTax Services Group is hiring Team Leads for the upcoming tax season. If you are looking for a remote seasonal role and have prior experience supervising remote groups, we would love to speak with you about joining our team!\ \ \ \ \ On a Typical Day, you will:

• Provide strong and effective leadership via video, phone, and chat, and inspire and motivate your team to achieve program goals.
• Monitor and support the JDA TSG Tax Support Slack Channel, provide accurate tax information and resources, and respond timely to all requests for assistance.
• Identify and address issues and challenges within the leadership channels, customer-facing issues, and customer escalations, ensuring resolution in a friendly and timely manner.
• Conduct call monitoring, listening for opportunities to provide support.
• Execute customer callbacks as requested.
• Carefully document all customer interactions for assistance in coaching and escalations.

\ What you bring to the role:

• 1+ years experience in a remote, supervisory role, leading teams of 5 or more tax professionals.
• 2+ years of professional experience preparing and filing individual (1040) returns using professional tax preparation software in a professional/retail setting.
• Strong technical skills and ability to navigate computer systems and software including Professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc.
• A dedicated workspace with ahard-wired Ethernet connectionand personal computer for administrative responsibilities. (No Satellite or Wi-Fi providers.)

\ What We Provide:

• Flexibility! You can work morning through evening hours. We staff Mornings, Midday, and Evenings, 7 days per week.
• Earn \$36 per hour (W2), plus benefits including 401K with a match, perks, and other incentives.
• Work from late November through the end of April 2026, averaging 25 - 40 hours a week. Additional/Overtime hours may be available.
• Comprehensive training and support from our management team, who are committed to helping you excel in this role.
• The opportunity for employment growth within JDA TSG.
• Equipment including laptop for the duration of employment. (You must have access to a personal computer as well.)

\ We need folks who can work the entire season through late April, 2026. Can you commit?