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Social Justice DivisionLabor Bureau New York City Support Services LiaisonsReference No. LABNYCSSL_6429Application Deadline is March 27, 2026Salary is $65,055 + $4,000 in location payTo be considered for this opportunity, submit a complete application online at ag.ny.gov/job-postings/other The Office of the New York State Attorney Generals (OAG) is seeking experienced case workers, or similarly qualified individuals, to serve as Support Services Liaisons (SSL) to work closely with staff in the Labor Bureau and the wider Social Justice Division. The SSLs will provide services, referrals, and direct support to those affected by exploitive labor law practices such as wage theft, labor trafficking, harassment, and other unlawful or discriminatory practices that are related to the divisions work. Direct support includes in-person meetings with affected individuals and their families to explain the legal process, attending legal/court proceedings, providing information about social/supportive services, and being available to answer questions. The SSLs will also initiate and participate in community outreach efforts and educational programs and trainings. These positions will be seated in New York City and report to the Chief and Deputy Chief of the Labor Bureau. The Labor Bureau brings civil and criminal prosecutions for violations of minimum wage, overtime, prevailing wage, protections against discrimination and retaliation, protections against labor trafficking, and other critical labor and employment laws. Recent enforcement actions have targeted wage theft in a variety of industries, including ride share, home health care, retail, hospitality, nail salons, residential buildings, and laundry facilities as well as employer retaliation against immigrant workers for asserting legal rights. The Labor Bureau has also taken on emerging abuses like requiring workers to sign sweeping non-compete agreements and mischaracterizing workers as independent contractors. Other parts of the division bring cases related to civil rights violations, hate crimes and bias, and consumer fraud, among other issues, and the SSLs may support victims in these areas as well. Duties: Serve as a resource for the Labor Bureau and Social Justice Division for all matters related to providing direct support to impacted constituents, including providing appropriate referrals for available supportive services.o Conduct outreach and establish connections and relationships with constituents through calls, emails, and meetings to assess needs.o Provide appropriate referrals to necessary social/supportive services.o Act as a liaison to connect constituents with OAG attorneys, facilitate meetings, explain legal matters, and attend legal/court proceedings to offer support. Develop resource guidance and policies to establish standard practices and procedures for engaging with impacted constituents. Serve as OAGs contact for advocacy and stakeholder group engagement including attending and representing OAG at internal and external meetings and other events. Participate in relevant trainings to gain knowledge that can be used to enhance available services. Create and execute training and educational opportunities on relevant subjects for both internal and external audiences. Support other projects and initiatives as needed. Qualifications: Applicants must have a bachelors degree in a social service-related field and at least three to four (3-4) years of experience in social work, counseling, or a related field with a focus on advocating for and connecting individuals and families with social/supportive services. Prior work experience at a government agency or non-profit is preferred. Experience in conducting needs assessments, program evaluation, recordkeeping techniques, and developing and fostering community collaborations. A