Job Information
American Express Senior Manager - Digital Product Management in New York, New York
Senior Manager - Digital Product Management
Phoenix, AZ, United States
New York, NY, United States
(Hybrid)
Job Description
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Enterprise Data Platforms (EDP) organization is part of the American Express Enterprise Digital and Data Solutions (EDDS) Group. EDP manages the Big Data Ecosystem which helps to centralize data across the company with built-in governance and democratization of access to a broad user community. The team is driving the future of our business by building products and platforms that deliver trusted and quality data for decision-making processes, big data applications and analytical users. We are looking for a Product Manager partners closely with technology, business, and governance stakeholders to execute the modernization of data platforms, enhance analytical capabilities, and optimize user experience. The ideal candidate demonstrates strong product leadership, technical fluency, and an enterprise mindset — enabling innovation, operational excellence, and measurable business impact.
Responsibilities
Define and own the product vision and roadmap for key digital and data initiatives within the EDMP portfolio, aligning with enterprise strategy and business priorities.
Lead cross-functional collaboration with product, engineering, architecture, and business partners to deliver customer-centric, innovative solutions.
Design solutions for BI and analytical users that overcome on-prem challenges and streamline journeys within the public cloud.
Partner with Enterprise BI, Data Governance, and Platform teams to deliver seamless user experiences and consistent semantic layer frameworks for analytics and GenAI enablement.
Evaluate external BI tools and capabilities in data asset management and analytics to assess applicability to the Amex platform.
Understand the current on-prem big data platform landscape, architect the target-state architecture, and execute the modernization roadmap to public cloud infrastructure.
Oversee end-to-end product lifecycle management — from ideation and design through delivery, adoption, and continuous improvement.
Develop KPIs and success metrics to track performance, value realization, and user adoption across product lines.
Provide mentorship and guidance to product analysts and associates, fostering a culture of innovation, accountability, and collaboration.
Partner with Compliance, Risk, and Information Security teams to ensure products meet data governance, privacy, and control standards.
Build and maintain strong stakeholder relationships to identify needs, resolve challenges, and drive continuous improvement in product offerings.
Serve as a key liaison to leadership, preparing and delivering updates on roadmap progress, priorities, and risks.
Qualifications
Bachelor’s degree in Computer Science, Information Systems, Business, or a related field; Master’s preferred.
5–8 years of experience in digital or data product management, preferably in large-scale enterprise or cloud environments.
Proven experience managing cross-functional teams and delivering complex technology or analytics products.
Strong understanding of data platforms, semantic layers, cloud technologies (Google Cloud Platform preferred), and BI tools (MicroStrategy, Tableau, Power BI, Looker).
Demonstrated expertise in Agile product management, backlog refinement, and sprint planning.
Excellent communication, collaboration, and stakeholder management skills, with the ability to influence and partner effectively across all levels and functions.
Strong analytical and problem-solving skills, with the ability to translate data-driven insights into strategic business outcomes.
Deep understanding of big data platform architecture, data management, and emerging technologies.
Highly organized and customer-focused, with strong critical thinking and the ability to engage effectively with senior leaders.
Deep understanding of data governance, metadata management, and enterprise analytics modernization principles.
Ability to balance strategic vision with hands-on execution, driving measurable outcomes in fast-paced, evolving environments.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Job Info
Job Identification 26002745
Posting Date 04/17/2026, 07:00 AM
Apply Before 04/24/2026, 05:00 AM
Degree Level High School Graduate
Job Schedule Full time
Job Shift Day
Locations AMEX 18850 N 56th Street Building 3, Phoenix, AZ, 85054, USAMEX World Financial Center, New York, NY, 10285, US(Hybrid)
Salary Range $123,000 to $215,250 annually + bonus + benefits
Career Area Product