Job Information
Octagon, Inc. Senior Manager, Client Experience Digital in NEW YORK, New York
Senior Manager - Client Experience, Digital, Healthcaredna has an opportunity for a proven communications professional with 6+ years of social and digital media experience to join our team as a Senior Manager in our growing digital healthcare practice. The ideal candidate will have previous digital healthcare experience, and is a motivated, proactive team player who is strong in account management, content development and creative thinking. He/she possesses a thorough understanding of the client's business, the healthcare and pharmaceutical industries, digital and social media, measurement and communications strategies.If that is you, let's talk!Responsibilities include: * Support day-to-day social strategy for a major client across a portfolio of brands, becoming an expert on our clients' business and understanding how their communications objectives help achieve business goals. * Write content briefs, oversee social media content calendars and develop project timelines * Oversee content production from concept to execution to measurement * Counsel and advise internal and client teams on integrated digital marketing strategy and execution * Develop project plans, calendars, and workflow processes for a variety of tactics, including social and digital media (long-form editorial content, blogging, microsites, social networks, syndication, etc.) and provide senior client counsel * Develop cross-channel digital marketing strategies, working closely with different teams including creative, paid media, planning and PR * Offer a strong understanding of digital analytics and measurement and performance-driven insights * Maintain a keen interest in current industry trends, and act as a thought leader in elevating these trends to directly and indirectly affect clients and our digital health practice * Generate new ideas and opportunities to ensure client program success * Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team to deliver client success * Manage multiple projects at various stages simultaneously, while managing budgets and staffing around programs and campaignsBasic Qualifications: * 5-6 years of experience within the digital marketing industry (e.g., PR, digital, ad agency, etc.) with a strong understanding of integrated strategies * 3+ years team management experience leading small groups and projects * Bachelor's Degree * Have excellent organization and time management skills * Have very strong written and verbal communications skills * Be able and eager to quickly learn new systems, tools, approaches and platforms * 5-6 years of experience within the digital marketing industry (e.g., PR, digital, ad agency, etc.) with a strong understanding of integrated strategies * 3+ years team management experience leading small groups and projects * Bachelor's Degree * Have excellent organization and time management skills * Have very strong written and verbal communications skills * Be able and eager to quickly learn new systems, tools, approaches and platformsdna - the details (this is the section where we humble brag)dna was recently the winner of MM+M small healthcare agency of the year.dna prides itself on delivering an employee experience that makes a difference. We invest in our team and put culture front and center through a variety of programs, policies and events. It's all about growth and opportunity. If you are looking for a company where you will have the chance to contribute, grow and set a career path that meets your interests and delivers on your ambitions, dna is an ideal employer.We are small meets big - giving our clients and employees the benefits of both. As a global agency, we have staff in 10 markets on four continents. Yet, our close-knit agency environment will ensure that you will have ample opportunity for visibility with senior management who will make a personal investment in your caree