Job Information
TEKsystems Retail Customer Service Representative in New York, New York
Seasonal Floor Associate – (Rockefeller Center, NYC)
Location: New York, NY
Type: Seasonal (Through end of year; potential extension)
Hours: 28–35 hours/week | 4 days/week | 7-hour shifts
Availability: Full weekend availability required + at least 3 weekdays
⭐ Key Responsibilities
Deliver exceptional customer service to guests
Assist customers with purchasing branded merchandise, hardware, and accessories
Provide product information, demonstrations, and personalized recommendations
Operate cash registers and handle transactions accurately
Restock merchandise and maintain clean, organized displays
Perform routine display maintenance and minor repairs
Follow attendance, punctuality, and store conduct guidelines
Engage customers proactively to support sales and enhance the guest experience
Required Qualifications
At least 1 year of customer service experience in a retail environment
Cashier experience is required
High school diploma or GED
Ability to lift and move merchandise safely, including ladder use
Strong interpersonal and verbal communication skills
Reliable, personable, and comfortable approaching customers
Preferred Qualifications
Experience in video gaming or electronics retail
Working knowledge of Nintendo products, franchises, and gaming culture
️ Schedule Requirements
Must have full weekend availability
Must be available at least 3 weekdays
Store hours: 10 AM – 8 PM (shifts may run 9 AM–6 PM, 10 AM–7 PM, 11 AM–8 PM, or 12 PM–9 PM)
Schedules are provided 2–3 weeks in advance
Blackout dates: Black Friday and December
Store closed on Easter, Thanksgiving Day, Christmas Day, and New Year’s Day
Employee Value Proposition
Work for a global leader in interactive entertainment
Be part of the only Nintendo retail store in the world
Gain valuable experience in customer service, retail operations, and gaming culture
Join a tight-knit, inclusive team
Benefits offered
Perfect for individuals passionate about video games and guest engagement
Work Environment
Fast-paced retail setting with high guest interaction
Must be comfortable approaching customers and upselling merchandise
Job Type & Location
This is a Contract position based out of New York, NY.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in New York,NY.
Application Deadline
This position is anticipated to close on Apr 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.