Job Information
JPMorgan Chase Program Manager- Operations and Engineering, Vice President in New York, New York
Global Real Estate (GRE) Operations & Engineering manages the firm's global portfolio performance, critical facilities, capital programs, workplace operations, and building engineering. The team drives reliability, efficiency, sustainability, and regulatory compliance across data centers, offices, and operational sites.
As a Prgram Manager on the GRE Operations and Engineering team, you will partner with senior GRE Operations & Engineering leaders to run the business with rigor. You will support financial planning, portfolio and program analytics, governance, risk, and communications to enable execution at scale. You blend strong operating cadence, executive presence, and the ability to translate complex real estate and engineering priorities into actionable plans.
Job Responsibilities
Drive annual and multi-year planning, performance dashboards for Operations & Engineering, ensuring alignment with GRE and firmwide priorities.
Orchestrate business reviews, leadership meetings, and decision forums; manage agendas, materials, actions, and follow-through.
Support budget formulation, forecasts, and variance analysis across Opex/Capex for facilities, projects, maintenance, and energy/utilities.
Partner with Finance and Procurement on vendor spend, contract health, and savings initiatives; support business cases and ROI for capital programs.
Monitor KPIs for reliability, uptime, maintenance execution, energy and sustainability, and project delivery; deliver insights to improve performance.
Develop executive reporting and storytelling that connects operational metrics to financial and risk outcomes.
Support governance across regulatory requirements, change management, incident/issue management, and internal/external audits; ensure timely remediation.
Support vendor risk management and third-party oversight in partnership with Sourcing and Risk.
Provide program management support for cross-region initiatives (e.g., critical infrastructure upgrades, resilience, decarbonization, smart building tech).
Drive process improvements, tooling adoption, and standardization across regions and asset types.
Prepare leadership communications, executive updates, and materials for internal committees; ensure consistent messaging across stakeholders.
Required Qualifications, Capabilities and Skills
8+ years of experience in Program Management or PMO roles supporting real estate, facilities, engineering, or large-scale operations.
Strong financial acumen: Opex/Capex budgeting, forecasting, variance analysis, and investment business cases.
Proven ability to build executive-level reports and dashboards; proficiency with data visualization and analytics tools.
Demonstrated experience establishing operating cadences, governance, and risk/control frameworks.
Familiarity with real estate operations, facilities maintenance, critical environments/data centers, energy management, and sustainability concepts.
Excellent communication, influence, and stakeholder management across senior leaders and cross-functional teams.
Comfort navigating ambiguity and driving clarity and outcomes in a complex, global organization.
Bachelor's degree required
Preferred Qualifications, Capabilities and Skills
Expertise with planning and analytics tools (e.g., Excel/PowerQuery, Power BI/Tableau), and collaboration platforms (e.g., SharePoint, Confluence).
Experience with IWMS/CMMS, project controls software, and vendor performance management solutions.
MBA or relevant advanced degree preferred. Relevant certifications (e.g., PMP, LEED, CFM) a plus.
Run Global Real Estate operations and engineering: planning, dashboards, reviews, budgets, governance, analytics and executive updates.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
New York,NY $142,500.00 - $215,000.00 / year