Job Information
The Trustees of Columbia University in the City of New York Practice Operations Manager I in NEW YORK, New York
- Job Type: Officer of Administration * Regular/Temporary: Regular * Hours Per Week: 35 * Salary Range: $75,705 - $83,276The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.A strong internal candidate has been identified for this position, however, we are still accepting applications from other qualified candidates.Position SummaryReporting to the Director of Practice Operations, the Practice Operations Manager I is responsible for all aspects of the day-to-day operations for the responsible sites and facilitates efficient and high quality patient care, access and satisfaction.ResponsibilitiesSite Operations * Directly manages assigned practice site(s) and operational workflows to meet operational goals in patient volume and access, service, operational efficiency, and physician, staff and patient satisfaction. Provides cross coverage for other practice sites and/or operational workflows as needed. * Conducts periodic evaluation of workflows, makes recommendations for corrective measures and leads implementation. Measures effectiveness of implementation and adjusts as needed. Ensures that staff is engaged and trained to execute remedy as appropriate. * Responsible for site's drug inventory and ensure accurate daily reconciliation. * Manages the department's provider credentialing unit. Communicate any changes in contracting and credentialing process to key departmental staff and recommend and implement any appropriate operational changes. * In conjunction with the Technician Manager, ensures that all diagnostic and therapeutic equipment in the department are maintained in good working order and routine services are completed. Addresses and resolves any equipment issues in a timely manner to ensure minimal interruptions to operations. * Conducts and documents regular meetings and in service with the staff to communicate and reinforce new and existing practice policies and procedures. In conjunction with the practice management team, reinforces practice policies and procedures to maintain standardization across practices. * Responsible for template building and provider scheduling changes for sites. * Functions as an EPIC "Super User" all aspects of front-end components of application to provide guidance to physicians and support staff. * Builds and maintains ongoing working relationships with staff, management, clinical and physician members of the practice to facilitate positive staff morale and support provider productivity. * Other duties as assigned within professional scope of practice/training/education.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.A strong internal candidate has been identified for this position, however, we are still accepting applications from other qualified candidates.Position SummaryReporting to the Director of Practice Operations, the Practice Operations Manager I is responsible for all aspects of the day-to-day operations for the responsible sites and facilitates efficient and high quality patient care, access and satisfaction.ResponsibilitiesSite Operations * Directly manages assigned practice site(s) and operational workflows to meet operational goals in patient volume and access, service, operational efficiency, and physician, staff and patient satisfaction. Provides cross coverage for other practice sites