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EPAM Systems Lead Site Reliability Engineer in New York, New York

Join our team as a Lead Site Reliability Engineer to drive system reliability, observability, and performance monitoring for mission-critical digital trading products.

You will lead monitoring initiatives in a high-availability trading environment, ensuring stable connectivity to external partners while proactively identifying opportunities for continuous improvement. At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change.

Req# 968473077

Responsibilities

  • Define and implement a strategic reliability vision for the trading portfolio, covering infrastructure, network connectivity, application performance, and throughput

  • Lead and oversee a team of SRE engineers, providing technical direction, mentorship, and performance guidance

  • Own and evolve the SLA/SLO/SLI framework, including error budgets and service health reporting

  • Configure and optimize comprehensive monitoring and alerting systems across infrastructure and applications

  • Drive observability best practices using APM and monitoring platforms (e.g., Dynatrace)

  • Analyze application and infrastructure performance to isolate fault domains and determine root causes of critical incidents

  • Lead major incident management, coordinate resolution efforts, and conduct blameless postmortems

  • Participate in 24x7x365 support rotation and ensure operational excellence across the team

  • Identify automation opportunities to improve reliability, scalability, and operational efficiency

Requirements

  • 8+ years of experience in Site Reliability Engineering, DevOps, or Production Engineering

  • Proven leadership experience (technical lead or team lead), with ability to oversee and mentor engineers

  • Strong hands-on experience with SLA/SLO/SLI definition, governance, and reporting

  • Solid experience working in Microsoft Azure environments (IaaS, PaaS, networking, monitoring)

  • Hands-on experience with Dynatrace (configuration, alerting, dashboards, performance analysis)

  • Experience with observability, monitoring, and APM tools in production environments

  • Ability to operate effectively under pressure in time-sensitive, high-impact environments

We offer

  • Medical, Dental and Vision Insurance (Subsidized)

  • Health Savings Account

  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

  • Short-Term and Long-Term Disability (Company Provided)

  • Life and AD&D Insurance (Company Provided)

  • Employee Assistance Program

  • Unlimited access to LinkedIn learning solutions

  • Matched 401(k) Retirement Savings Plan

  • Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)

  • Paid Holidays - nine (9) total per year

  • Legal Plan and Identity Theft Protection

  • Accident Insurance

  • Employee Discounts

  • Pet Insurance

  • Employee Stock Purchase Program

  • If otherwise eligible, participation in the discretionary annual bonus program

  • If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program

For remote work in New York City only.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM (https://www.youtube.com/embed/NU_mnNITn2o?si=IiCxyQ4sr1YJWxDG)

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $140,000 - $155,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

Applications will be accepted on a rolling basis.

EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

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