Job Information
Henkel Key Account Manager (KAM) Director – Tissue and Towel in New York, New York
Key Account Manager (KAM) Director – Tissue and Towel
Adhesive TechnologiesSalesVarious locationsFull TimeRegular
About this position
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
The Key Account Manager (KAM) Director leads the strategy, structure, and performance of a portfolio of strategic accounts. This role sets standards and performance expectations for KAMs, ensures strong executive alignment and investment, and drives overall program results while coaching and developing regional KAM teams.
*Dare to learn new skills, advance in your career and make an impact at Henkel. *
What you´ll do
Develop and execute multi‑year strategic growth plans and key account innovation roadmaps to achieve business objectives.
Lead cross‑functional teams to define and deliver account strategies, priorities, and clear ownership.
Drive execution of key sales initiatives and growth opportunities.
Improve profitability through strategic pricing, upselling, cross‑selling, and contract negotiations.
Partner closely with Operations, Field Sales, Customer Service, Product Development, and Marketing.
Co‑create and steer joint innovation roadmaps with customers and internal development teams.
Provide quarterly plant service requirements to support local sales and technical customer service activity.
Monitor market trends and competitive dynamics to inform account strategy.
Ensure customer complaints are resolved accurately and in a timely manner.
What makes you a good fit
Bachelor's degree in Business, Marketing or related field
4–5 years of experience leading and developing high‑performing teams.
10+ years of overall professional experience.
Proven experience in strategic key account management and contract negotiations.
High proficiency in budgeting, forecasting and contract management.
Strong people leadership and team development capabilities.
Demonstrated success in account assignments, portfolio management, and growth planning.
Exceptional communication and interpersonal skills.
Expected travel in this role will be 35%-50%
Some benefits of joining Henkel
Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
The salary for this role is $145,000.00 - $175,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
JOB ID: 26094523
Job Locations: United States, CT, Rocky Hill | United States, GA, Atlanta | United States, NJ, Bridgewater | United States, NY, New York | United States, NC, Charlotte | United States, PA, Philadelphia | United States, MA, Boston
Contact information for application-related questions: talent.acquisition@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your accounthere (https://henkel.csod.com/ats/careersite/login.aspx?c=henkel&site=1&lang=en-US&returnurl=/ux/ats/careersite/1/home/requisition/82495?c=henkel&lang=en-US) to check the status of your application. In case of new account creation, please use your email address that you applied with.