Job Information
The College Board Director, Talent Enablement Program Manager in NEW YORK, New York
Director, Talent Enablement Program Manager College Board - Global Strategy & Talent Location: This is a remote role. Candidates who live near CB offices may choose to work remotely or in a hybrid model (Tuesday/Wednesday in office). All employees are expected to travel occasionally for in-person business needs. Role Type: This is a full-time position. About the Team At College Board, the Talent team is the engine behind our people who in turn power our mission to positively impact millions of students worldwide. We are a mission-driven group dedicated to enabling nearly 2,000 employees to do the most meaningful, high-impact work of their careers. As the world of work continues to evolve, the Talent team plays a critical role in helping College Board adapt with clarity, consistency, and purpose. Guided by a clear philosophy, we design with the end user in mind, use data to solve real problems, innovate thoughtfully, and communicate directly and honestly. Our work is grounded in building high-performing teams, strengthening accountable leadership, and creating the conditions for every employee to thrive. This role sits within the Talent Enablement Team, which designs and delivers the systems, tools, and learning experiences that empower employees to perform, grow, and lead. Talent Enablement defines what great performance looks like, builds the capabilities that enable it, and ensures employees have the clarity, feedback, and development needed to succeed, creating the infrastructure that drives consistency, accountability, and continuous improvement across the organization. About the Opportunity The Director, Talent Enablement Program Manager is responsible for translating College Board's talent strategy into reliable, high-value performance experiences for employees and managers. This role is accountable for the execution and continuous improvement of College Board's performance cycles, ensuring they are delivered with rigor, clarity, and a strong user experience. The role executes the end-to-end delivery of annual performance processes, including goal-setting, Forma Feedback Tools and 360 reports, and performance reviews. The Program Manager ensures these cycles run smoothly and on time, gathers user feedback, and drives ongoing improvements so experiences feel seamless, worthwhile, and supportive of strong performance and judgment. In partnership with the GenAI Studio and Talent strategy, technology, and data teams, this role helps operationalize lighter-weight, AI-enabled performance workflows that reduce manual effort while improving quality. While not responsible for setting enterprise strategy or core tool design, the Program Manager brings a strong, execution-informed point of view that helps shape future decisions. The role also partners closely with technical teams to ensure performance inputs - particularly Peer and Upward Input and the OPME Snapshot - are accurate, trusted, and usable, enabling leaders to confidently use evidence in evaluation and calibration. Overall, this role is about making performance systems work - quietly, consistently, and well - so expectations are clearer, evaluation is stronger, and the organization can focus on impact. Core role responsibilities: Performance Cycle Execution & Continuous Improvement (40%) Execute the end-to-end delivery of College Board's annual performance cycles, ensuring delivery is timely, accurate, and consistently high quality. Execute annual cycles for goal-setting, Peer and Upward Input, OPME Snapshot release, and performance reviews. Manage detailed delivery plans, timelines, dependencies, and risk mitigation across cycles. Ensure processes are clear, well-communicated, and operationally sound for employees, managers, and leaders. Gather and synthesize user feedback and operational insights after each cycle to identify improvement opportunities. Translate feedback into concrete process, guidance, or workflow enhancements for future cycles. AI-Enabled Wo kflow De