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YMCA of Greater New York Director, Analytics & Impact (Association Office) in NEW YORK, New York

Salary: $100,000 - $110,000 Annually The YMCA of Greater New York is seeking a Director, Analytics & Impact who will serve as a strategic partner to the organization, leveraging data analytics, Salesforce, and a portfolio of system solutions to drive insight and impact. This role requires someone who can work independently, think critically, and maintain a high standard of accuracy and quality in all analytical outputs. The Director will develop a deep understanding of the organizations operations and data architecture, transforming complex data into actionable information. Responsibilities include fostering the adoption of analytical rigor throughout the organization by designing and maintaining metrics, dashboards, and reports across multiple sources; producing clear documentation; and providing meaningful interpretations of trends and performance drivers to support the Ys mission to empower youth, improve health, and strengthen community. This role is intended for someone with experience in non-profit programming, impact measurement, and evaluating complex questions through data. The Director, Analytics & Impact will oversee the Tableau and Snowflake ecosystem, lead the continual development, evolution, and implementation of the organizations strategic reporting, monitor organizational KPIs to inform decision-making and strategic priorities, and lead other analyses and projects as needed to support the organizations mission. By modeling analytical rigor and strategic thinking, the Director will champion innovation and elevate impact measurement across program and service areas. The ideal candidate brings a proactive mindset, strong judgment, and a commitment to producing accurate, reliable, and actionable insights. Key Responsibilities Strategic leadership and insight generation * Support the organizations analytics strategy by translating complex questions into clear, actionable insights that inform decision-making and strategic priorities. * Serve as a thought partner to stakeholders, proactively identifying trends, risks, and opportunities through data. * Drive the monitoring of organizational KPIs through actionable dashboards, insights, and proactive supportAnalytical execution and quality assurance * Design, build, and maintain metrics, dashboards, and reports that deliver accurate, timely, and meaningful information across all departments, including, but not limited to, membership, programs, and marketing. Address ad-hoc reporting requests in a timely manner. * Lead evaluation of external databases and sources (ex. Census) to identify measures for cultural/socio-economic trends, provide operational insights and trends to branches and departments to help inform decision making. * Conduct rigorous analysis with a high standard of accuracy, including validation, quality checks, and clear documentation of methods. * Transform raw data into compelling narratives, visualizations, and recommendations that support program evaluation and impact measurement.Data systems and architecture stewardship * Oversee the Tableau and Snowflake ecosystem, ensuring reliable, scalable, and well-governed analytics infrastructure. * Manage and optimize the use of Salesforce and other system solutions to support data integrity, reporting, and operational efficiency in collaboration with the data analysts * Develop a deep understanding of the organizations data architecture and ensure consistent data definitions, standards, and documentation.Organizational influence and capacity building * Lead the annual development of the organizations annual reports and impact benefit documentation, synthesizing data across programs and service areas. * Champion innovation in analytics, introducing new methods, tools, and approaches that elevate impact measurement. * Build data literacy across teams by coaching staff, modeling strong analytical practices, and promoting a culture of acc

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