Job Information
Motion Recruitment Partners CRM Implementation & Training Specialist (Hybrid NYC) in New York, New York
CRM Implementation & Training Specialist (Hybrid NYC)
New York, New York
Hybrid
Contract
$40/hr - $55/hr
Job Title: CRM Implementation & Training Specialist
Location: Midtown NYC, Hybrid 2-3 days/week
Job Description
Our client, a leading investment firm, is seeking a CRM Implementation & Training Specialist for a long-term contract in New York, NY. This role bridges the gap between technical setup and user proficiency as the firm migrates from Salesforce to DealCloud. The position is hybrid (3 days on-site), including paid travel for regional rollouts.
This is the ultimate opportunity for a CRM pro who wants to "own" a project from end-to-end. You’ll join in the final "lab" phase of the implementation to master the system's guts, then step onto the front lines to lead the rollout. We are looking for a problem-solver who isn't afraid to dive into the data while also being the helpful, expert face that bankers turn to when they need help. You’ll work under elite leadership, gaining resume-defining experience in high-stakes financial technology deployment.
Contract Duration: 12+ Months
Required Skills & Experience
2–5 years of experience in CRM implementation, data migration support, or banking operations.
Technical familiarity with DealCloud architecture and user permissions.
Practical experience working in a fast-paced Investment Banking environment.
High-level troubleshooting skills for software-related user issues.
Desired Skills & Experience
Experience with Intapp integrations or DealCloud data schemas.
Previous experience supporting a Salesforce-to-DealCloud migration project.
Strong documentation skills for internal process standards.
What You Will Be Doing
Tech Breakdown:
70% DealCloud Configuration & Support
30% Salesforce Data Mapping
Daily Responsibilities:
50% Hands-on Troubleshooting & Support
20% Implementation Testing & Validation
30% Internal Team Collaboration
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Specialization:
- Consulting