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Weill Cornell Medical College Clinical Administrative Assistant in New York, New York

Title: Clinical Administrative Assistant

Location: Upper East Side

Org Unit: Memory Disorders

Work Days: Monday-Friday

Weekly Hours: 35.00

Exemption Status: Non-Exempt

Salary Range: $25.34 - $27.77

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

Under direction, provides administrative and secretarial support to physicians, clinical and administrative staff.

Job Responsibilities

  • Initiates, maintains and updates medical records within the practice management system.

  • Obtains, reviews and updates patient demographic and insurance information within the practice management billing system.

  • Obtains pre-certification authorization numbers.

  • If applicable, ensures that patients provide any pre-visit documentation, pre-certifications or authorizations for medical services as needed, and/or a referral, if required.

  • Schedules & confirms office appointments, laboratory and diagnostic tests, inpatient and outpatient surgery and hospital admissions.

  • Ensures an efficient flow of patients within exam rooms and a continued positive patient experience.

  • Initiates and prepares written correspondence as needed and based on functional needs.

  • Maintains physicians’ calendar.

  • Assists in the organization, maintenance and distribution of monthly physician on-call schedule.

  • Prepares travel arrangements for business purposes.

  • Prepares presentation materials for conferences and lectures.

  • Responsible for procurement activities related to goods, services, and/or equipment as needed.

  • Tracks payment processing; follows up with vendors on billing discrepancies.

  • Responsible for disbursement/reimbursement activities as needed.

  • Maintains inventory of supplies, equipment and/or reagents. May order supplies/equipment/reagents as authorized or ensure that needs are escalated appropriately. Receives supply orders and confirms accuracy of delivery. May assist with cost control.

  • Ensures that facilities and equipment are in optimal and proper working condition. Coordinates preventative maintenance and repairs as needed. May perform minor repairs if qualified and as needed. May advise on upgrades for performance enhancements.

  • Answers phones, responds to inquiries and triages calls to appropriate personnel.

  • Receives, sorts and distributes mail; accepts and signs for package deliveries.

  • Performs other related duties as assigned.

Education

  • High School Diploma

Experience

Approximately 2 years of prior related experience

Knowledge, Skills and Abilities

  • Demonstrated proficiency with MS Office Suite and database applications.

  • Excellent communication skills (both verbal and written).

  • Demonstrated strong communication and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise "people skills".

  • Demonstrated organizational skills and ability to pay close attention to detail.

  • Ability to handle multiple simultaneous demands and prioritize work.

Licenses and Certifications

Working Conditions/Physical Demands

Standard office work

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

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