OneMain Financial Jobs

Client Services Lead Representative- Print Production ServicesLocationUS-NY-New YorkCompanyCanon U.S.A., Inc.Requisition ID 33549Category Field ServicePosition Type Full-TimeWorkstyle Full-Time On SiteAbout the RoleResponsible for specific functions as a Lead or single person on site. Activities include organization, scheduling assignments for staff, and managing the daily work flow. Oversees the generation of daily and monthly departmental reports; supervises the processing of external vendor billing. Maintains and promotes positive customer relationships. Performs daily key operator and/or convenience care functions. Requires effective knowledge and use of all established policies, procedures, tools, and equipment. Maintains and promotes positive customer relationships.Your ImpactProduction and Workflow- Monitors and ensures compliance with established workflow processes and procedures.- Receives and reviews customer requests to ensure that they fully describe customer requirements and processing specifications.- Ensures quality control of shift work (perform physical check of work, check against customer requests, check quality and consistency of processing).Equipment Knowledge and Care- Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications.- Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information.Administration and Reporting- Performs data entry.- Supervises supply inventory and record keeping.- Ensures site records such as logbooks, time sheets and other reporting devices are properly used and maintained by the staff.Results Expected- Responsible for overall health of the account, including organization, scheduling assignments for staff, and managing the daily work flow. Oversee the generation of daily and monthly departmental reports; supervise the processing of external vendor billing.About You: The Skills & Expertise You BringPlease note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.In accordance with applicable law, we are providing the anticipated rate for this role: $20.54 - $28.20/ hourlyThis position will support our customer at site locations in Bronx, NY.- Associates degree or equivalent experience required, plus 6 or more years of related experience.- Strong customer service and communication skills are required. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).- Must be able to lift up to 50lbs.Company OverviewAbout our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employ