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Description

The AWS Specialist and Partner Sales Operations team is seeking an exceptional builder and innovator to lead Business Operations for Partner Core & Tech. This is a transformational role at the forefront of how AWS goes to market with Partners—reinventing operational excellence through AI and Agentic automation to create exponentially greater value for Partners and AWS customers.

Partner Core & Tech encompasses both business and technical functions working together to unlock partner potential by guiding them to build innovative products, solutions, and services using Amazon Web Services capabilities. As we scale our global partner ecosystem, this role will architect the next generation of operational frameworks powered by AI-first automation, acting as a force multiplier across the entire Partner Core Operations team.

What You'll Do:

You will be hands-on in taking established business processes and complex global operations and fundamentally reinventing them through Agentic AI. This isn't about incremental improvement—it's about reimagining how we operate at scale. You'll break down disconnected workflows and fragmented data, then rebuild streamlined, automated solutions that transform operational efficiency across Partner Core & Tech.

You will interact directly with business stakeholders across Partner Core & Tech, regularly engaging with senior leaders across the global partner organization and beyond. You'll translate executive strategy into execution through cross-functional team interlocks and operational model development with relentless focus on automation. Working across the entire Partner Core Operations team, you'll serve as a force multiplier—amplifying impact through scalable solutions that benefit multiple teams and functions simultaneously.

This role is designed for someone with an insatiable desire to invent and build using AI tools—someone who sees manual processes as opportunities for automation, who thrives on complexity, and who approaches every operational challenge with an automation-first mindset.

Key job responsibilities

You will architect and implement the next generation of operational frameworks for Partner Core & Tech—transforming how business and technical functions scale partner enablement through AI-first automation. This role demands hands-on building: you'll deconstruct existing business processes, identify automation opportunities, and rebuild streamlined workflows powered by Agentic AI that fundamentally change how we operate at scale.

Agentic Operations & Automation

Lead the transformation of manual operational processes into AI-powered, automated workflows that eliminate friction and scale exponentially across Partner Core & Tech

Build and deploy Agentic AI solutions that orchestrate complex cross-functional workflows, from partner engagement tracking to performance analysis and reporting

Pioneer new operational models that leverage AI-human collaboration to augment team productivity and decision-making velocity across multiple functions

Architect data pipelines and automation frameworks using advanced tools (Python, SQL, Redshift, QuickSuite) to create self-service intelligence and insights that serve as force multipliers for the entire Partner Core Operations team

Strategic Analytics & Executive Translation

Partner directly with business stakeholders and senior leaders to translate strategic priorities into executable operational plans with measurable outcomes

Design and implement performance measurement systems that connect technical milestones to business impact and revenue generation

Serve as the operational architect for pilot programs testing new business models, technical capabilities, and partner engagement approaches

Drive operational rigor through standardized processes and metrics while maintaining flexibility to innovate and experiment with emerging AI capabilities across the entire Partner Core Operations team

Why This Role Matters:

This is a rare opportunity to shape the future of AWS Partner operations, you'll be at the forefront of operational transformation—architecting AI-powered frameworks that will define how we scale partner enablement globally for years to come.

You'll gain deep expertise in one of AWS's most vital business areas, working directly with business and technical stakeholders who serve as the backbone of our partner ecosystem.

The experience you'll gain implementing Agentic AI at scale in complex, global operations is invaluable—you'll be pioneering approaches that few organizations are tackling today. You'll work alongside functional experts across sales operations, partner programs, technical enablement, and business intelligence, building AI-enabled operational excellence.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 5+ years of Microsoft Excel experience

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

• Experience with sales CRM tools such as Salesforce or similar software

• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

• 5+ years of finance, business management and sales operations experience

• Experience working within a high-growth, technology company

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CA, Mountain View - 96,900.00 - 169,500.00 USD annually

USA, NY, New York - 96,900.00 - 169,500.00 USD annually

USA, TX, Austin - 88,100.00 - 154,100.00 USD annually

USA, WA, Seattle - 88,100.00 - 154,100.00 USD annually