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Surgery Care Affiliates Executive Assistant/Medical Secretary - OrthoNeuro New Albany in New Albany, Ohio

Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:

  • Clinical quality

  • Integrity

  • Service excellence

  • Teamwork

  • Accountability

  • Continuous improvement

  • Inclusion

    Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

    At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

    Your ideas should inspire change. If you join our team, they will.

Responsibilities

Job Duties:

+ + Review physician schedules in advance to ensure the appointments meet the physicians’ needs

  • Complete patient scheduling as needed

  • Obtain necessary authorizations for both injections and ancillary services

  • Schedule ancillary services for the patient

  • Follow up with patients who are missing referral documentation or authorization for their visit and communicate status to the appropriate area

  • Prepare and submit appeals, including gathering clinical documentation and provider letters

  • Respond to patient calls and requests in the required timeframes

  • Communicate to physician team pertinent information affecting their clinic and patients

  • Respond to legal received as appropriate including but not limited to deposition requests and subpoenas

  • Ensure prescriptions are processed for patients in a timely manner

  • Manage Specialty Pharmacy medication deliveries

  • Ensure medications are received prior to patient appointments

  • Track authorization status and follow-up with Pre-Cert/Insurance/Specialty Pharmacy if needed to ensure approval before services are scheduled

  • Other duties as assigned

Qualifications

  • High school degree or equivalent; or completion at a technical training institution

  • 1-3 years of related experience preferred; or equivalent combination of education and

  • Knowledge of Orthopedics, Neurosurgery, Neurology, Physiatry and/or Interventional Pain Management

  • Attention to detail

  • Knowledge and experience using Excel

    USD $19.00/Hr. USD $28.50/Hr.

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