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Summary This position is assigned to the Nonappropriated Fund (NAF) Morale, Welfare and Recreation Branch (MWR). Incumbent serves as a conduit of information and advocates for the MWR department with a focus on Single Sailor Liberty Programs. Responsibilities Duties include but are not limited to: Represents and serves as an advocate and educator for the installation MWR Program with a focus on Junior Sailor recreational programming. Assists with the development of installation Single Sailor Liberty programming by collecting information, offering insight, generating initiatives that target the Junior Sailor population, and gathering feedback from Junior Sailors on desired programs, accessibility, and availability. Manages the feedback process for program initiatives and improvements through daily one-on-one service member interactions and discussions. Conducts the administration of customer feedback surveys and provides comprehensive reporting on results as required. Assists with the development of contemporary marketing and engagement strategies, incorporating social media for efficient information dissemination and program feedback. Assists MWR Marketing in creating, developing, and maintaining a strong social media brand presence, including video and photo content. Provides recommendations for improving the MWR and Liberty Programs and marketing strategies based on feedback. Distributes promotional and advertising materials and provides specific information on planned events to the Junior Sailor population. Serves as the subject matter expert (SME) on needs, preferences, and engagement level of the Junior Sailor population onboard the installation. Promotes current and future MWR Program initiatives with the primary objective of increasing Junior Sailor and Liberty eligible customer engagement translating to increased program utilization and expansion of healthy physical and social lifestyle activities within the targeted community. Assists MWR point of contact in recruitment and coordination of Liberty Ambassador Advisory Board members. Serves as a member of the MWR Liberty Ambassador Advisory Board. In collaboration with MWR, plans, presides over and facilitates monthly installation level Junior Sailor Liberty programming planning meetings. Provides support to MWR staff by assisting in the execution of Liberty trips, outings, and programming, including support for MWR activities and trips, program scheduling, and contributions to after-action reports. Engages in discussions and may be required to brief leadership, such as the MWR Director and/or Installation Commanding Officer. Assists in developing and maintaining reports as required. Requirements Conditions of Employment Qualifications In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: Knowledge of scope of activities in the Liberty for individuals and groups, of varying demographics, ages and interests. Knowledge of basic computer operations and keyboarding skills to include operation of desktop computers. Knowledge of the elements of the MWR department, enabling the ability to answer customer questions and/or refer them to the appropriate activity. Knowledge of business, military, and government protocol; safety and security with regard to written and verbal correspondence. Knowledgeable on contemporary social media methods and platforms and utilizing them for communication. Knowledge of CNIC's organizational structure, functions, and mission. Skills in basic reading comprehension in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides. Skills in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook). Ability to prepare clear, concise, and technically sound reports related to work within the program. Ability to apply basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues. Ability to develop and effectively deliver presentations and/or training. Ability to communicate effectively both orally and in writing. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job. Education This position requires an associate's degree if applicant does not possess experience required in assessment (6 months of general experience AND 6 months specialized experience). Additional Information The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to: Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.). Stability of Federal Civilian Service People with passion for doing work that matters Quality of Work Life Balance Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. This announcement may be used to fill additional vacancies within 90 days of closing date. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to MILLCNICNAF_EEO@navy.mil to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis. This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.