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Summary This position is located in Fleet & Family Readiness, Morale, Welfare & Recreation Department, Business Activities Division, Bowling Center, Naval Support Activity, Naples, Italy. The purpose of this position is to plan and carry out a comprehensive bowling program to meet the needs of eligible patrons. Responsibilities Supervises approximately 10 employees both U.S and Foreign Nationals. Employees perform duties in bowling equipment repair, retail sales, lane and shoe rental, customer service and cash handling, custodial services for bowling and theater. Duties include assigning work, defining priorities, selecting and recommending applicants for hire and or promotion, instructing employees on both technical and administrative matters, evaluating performance, recommending pay adjustments and awards, providing or recommending training, approving and/or disapproving leave requests, initiating corrective actions, and recommending formal corrective/disciplinary actions as warranted. Supervises day-to-day operation of bowling program. The incumbent is responsible for the general management, administration and promotion of a 16-lane bowling center with a slot/amusement machine program, recreational bowling leagues, special events and programs. Plans, programs, promotes and executes a broad-based bowling program comprised of special events, leagues, tournaments, open bowling, parties and other activities designed to maximize participation in accordance with CNIC program standards. Promotes events and programs by speaking to groups of people and using administrative resources to create and post advertising materials, as well as provide input for the monthly newsletter and a variety of print and digital media. Develops and justifies annual budget for the bowling facility. Monitors budget execution. Analyzes financial statements, investigates variances and makes adjustments as necessary. Conducts and maintains inventory including bowling machine maintenance parts and snack bar/theater resale items. Identifies sources and requests purchases for facility supplies, services and other expenses. Maintains records and is accountable for the overall profit and loss of all bowling center operations. Schedules preventative maintenance of pinsetter equipment and all automated scoring and operational systems. Maintains an accurate inventory of spare and replacement parts for pinsetters and automated scoring and control systems. Orders parts, supplies and equipment as required. Schedules annual lane certification to comply with America Bowling Congress (ABC) standards. Identifies facility and non-bowling equipment deficiencies and arranges for repair or maintenance action through in-house assets, MWR facilities division, or NSA Public Works Department as appropriate. Performs other related duties as assigned. Requirements Conditions of Employment Qualifications Knowledge gained through relevant experience which enables the employee to competently and independently carry out administrative, professional and technical work involving knowledge and application of bowling, bowling equipment, or equivalent recreational projects, programs and facilities. Knowledge of effective marketing techniques to include marketing strategies, customer trend analysis, price analysis and retail display. Knowledge of procurement and inventory management. Must attend alcohol server training and maintain certification. Must have a working knowledge of cost of goods and how it impacts revenues. Must possess knowledge of sanitation requirements and be able to obtain and maintain a food handler's certification. Must be able to develop and enforce various controls and methods to prevent inventory shortages and losses. Must possess a knowledge of business management practices and methods to manage a small business or recreation facility. Knowledge of effective profit/loss accounting techniques and budget formation and execution. Must have knowledge of personnel programs, training methodology and effective supervisory techniques. Education This position does not have a positive education requirement. Additional Information Note: The NATO Status of Forces Agreement (SOFA) between Italy and the United States prohibits the hiring of any person who holds Italian citizenship and is considered a Dual National by the Italian Government into any U.S. position. Those U.S. citizens who are considered "ordinarily resident" in Italy are also ineligible for employment by U.S. commands and activities in Italy. Contractors and their family members are also ineligible as they do not have civilian component status. Some positions have special requirements. Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable). Selectee may be required to complete a one (1) year probationary period. Participation in the Direct Deposit/Electronic Fund Transfer is required. Salary is commensurate with experience and/or education. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MWR_Recruitment@fe.navy.mil to ensure proper consideration is given. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.