Job Information
Marriott Ritz-Kids Attendant (Temporary) in Nacascolo Liberia, Costa Rica
Additional Information
Job Number 26044673
Job Category Golf, Fitness, & Entertainment
Location Nekajui Peninsula Papagayo a Ritz-Carlton Reserve, End of the 253 National Route Peninsula Papagayo, Nacascolo Liberia, Guanacaste, Costa Rica, 50104 VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
The Ritz‑Kids Attendant is responsible for bringing the Ritz‑Kids program to life by creating safe, engaging, educational, and memorable experiences for children across the property, in alignment with The Ritz‑Carlton brand standards and philosophy. Through warm, caring, and professional interactions, the Ritz‑Kids Attendant inspires curiosity, play, and learning, ensuring every child feels welcomed, valued, and cared for.
This role facilitates, organizes, and supervises age‑appropriate children’s activities, encouraging active participation while incorporating the Ritz‑Kids pillars of Nature, Exploration, Responsibility, and Culture, as applicable. The Ritz‑Kids Attendant ensures the proper execution of the Ritz‑Kids arrival experience, including the presentation and explanation of children’s amenities, and maintains clear and reassuring communication with parents and guardians.
The Ritz‑Kids Attendant continuously monitors the physical and emotional well‑being of children during activities, enforces safety guidelines, and responds appropriately to any incidents or emergencies in accordance with established procedures. The role also maintains clean, organized, and child‑appropriate Ritz‑Kids spaces, ensuring all toys, materials, and equipment are properly cared for and safely used.
Acting as an ambassador of the Ritz‑Kids program, the Ritz‑Kids Attendant demonstrates genuine care for children and their families, anticipates needs, and collaborates effectively with fellow Ladies and Gentlemen to deliver legendary service. The position requires full compliance with company policies, required training, and the brand’s service, culture, and appearance standards.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: CPR Certification
First Aid Certification
Recreation Equipment
Any certification or training required by local and state agencies.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.