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HGA Support Services Direct Support Professional in Muskegon, Michigan

Essential Functions and Duties/ Performance Expectations

In partnership with and under the supervision of your home manager and assistant home manager, you will:

Support individuals with a variety of developmental, physical, and cognitive needs and abilities at home and in the community using Gentle Teaching principles to build and maintain positive relationships. a. Understand needs of persons served. b. Protect and promote the rights of persons served. c. Maintain a consistent, stable, safe, and loving environment in the home. d. Implement all individualized service and person-centered plans as written. e. Create an atmosphere of respect in the way you speak and act in the home with persons served and with your colleagues. Avoid judgment, offer choices, assume competency, and create opportunities for involvement for persons served and team members. f. Ensure that each person has opportunities to be fully engaged in the home and in the community. Plan and implement recreational and leisure activities that meet individual planning objectives for assigned persons. g. Complete all necessary and required training assigned by your home manager and /or assistant home manager. h. Provide transportation to persons served for medical appointments, home visits, or other activities as required by person-centered planning.

Perform assigned tasks to maintain AFC Group home licensure a. Food preparation, including cooking, serving, and cleaning tasks. Must be able to adhere to and follow dietary guidelines and implement eating programs for assigned persons. b. Perform home maintenance, including scrubbing, mopping, dusting, laundry, and vacuuming in accordance with shift checklists and other guidance provided. c. Support individuals in performing personal care tasks, including toileting, bathing, eating, and dressing. d. Administer medication with adherence to corporate, licensing, and legal standards and policies. e. Perform all job tasks and responsibilities in accordance with HGA policy and any licensing and contractual requirements. f. Maintain and exhibit a caring and positive attitude that contributes to a welcoming, joyful, and harmonious home atmosphere.

Maintain records, including case notes, progress notes, and program data a. Complete necessary shift checklists prior to end of each shift. b. Document progress daily for assigned individuals in accordance with individualized service plans and person-centered plans. c. Complete all required logs and progress reports prior to end of each shift. d. Complete sentinel reporting requirements prior to end of shift.

Communicate effectively and professionally with co-workers, supervisors, persons served, funding source representatives, and others within the home and community. a. Demonstrate professionalism when representing HGA or persons served. b. Communicate notable events with co-workers and ensure that a complete report is made to in-coming staff at the end of each shift. c. Maintain respectful communication to promote a positive working/living environment. d. Maintain professionalism with agency partner representatives, guardians/families, and others visiting the home or encountered in the community. e. Report any concerns/events to supervisor as outlined in corporate policy.

Demonstrate commitment to quality services, as evidenced in responsiveness, effectiveness, and efficiency in delivering person-centered services. a) Maintain good working relationships with clinicians, licensing consultant, and guardians. b) Ensure all documentation is completed in a timely professional manner. c) Ensure medical needs of each person are met, with appropriate follow up documentation completed in a timely manner. d) Ensure programs and guidelines are followed as writte

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