Job Information
Cognizant SME-Media Intelligence in Muntinlupa, ME -Filinvest, Philippines
Job Summary
The resource should be good in Manual Testing
This is for Manila Location
He or she should be good in customer service
Good in communication
Responsibilities
Test user flows for client products across various platforms Windows Mac iOS Android and browsers Chrome IE Firefox etc)
Work with Client quality leads to provide member perspective on features such that they meet market needs with respect to functionality usability performance accessibility and security.
Identify bugs/friction and report issues with priority reproducible steps videos/screenshots and error codes.
Execute test cases checklist based on product specs and member behaviour.
Maintain test case repository as source of truth for expected product behaviour and test coverage.
Be able to estimate the level of effort and have high attention to detail.
Experience to publish basic quality reports Charts and data check using MS-Excel
Quality Analysts will evaluate and sample the assigned tasks per day to discern associate performance.
Insight and Analysis
Sample based auditing and giving feedback to the associates.
Owning and sharing the process update to all in the project.
Identifying top defects and creating RCA
Participating and arranging Feedback & Calibration sessions
Data Mining & Reporting
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.