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Bank of America Vice President, AMPS Engineer, Application Production Services & Engineering in Mumbai, India
Vice President, AMPS Engineer, Application Production Services & Engineering
Mumbai, India
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To proceed with your application, you must be at least 18 years of age.
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Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The successful candidate will be part of Global Markets Engineering Team. This person will have at least 3 years’ experience in similar role within the financial services industry. As such the successful applicant will need to possess a solid technical background, excellent inter-personal skills, and fine attention to detail, and a proven track record of success. Duties and key responsibilities will include:
Provide Level 2 support for the low latency messaging platform, ensuring high availability and performance
Collaborate with development teams and Level 1 support to investigate, diagnose, and resolve technical issues efficiently
Engage with the messaging software vendor to report, track, and follow up on product-related issues, ensuring timely resolution and implementation of fixes
Coordinate with the global messaging support engineering team to maintain the messaging infrastructure with the latest patches, bug fixes, and releases
Maintain accurate inventory and documentation, ensuring all systems and processes are up to date
Develop and maintain automation tools to streamline application support, deployment processes, and end-to-end operational workflows
Act as a highly proficient technical resource, leveraging deep technical knowledge to contribute both as an individual contributor and as a collaborative team member
Collaborate effectively with internal and external subject matter experts, including line-of-business stakeholders, technology teams, and operational support groups
Capture and document requirements from SMEs and development teams, translating them into clear, actionable playbooks with minimal supervision
Ensure compliance with standards and internal controls, updating existing procedures and creating new ones where necessary to maintain operational excellence
Responsibilities:
Validating application designs ensuring they meet or exceeds known requirements, make recommendations and implementing reliable and operable service architectures
Responsible for on-boarding in-house developed applications and associated hardware in accordance to well defined and well-established procedure
Work closely with development teams to onboard their applications to bank’s Horizon platform
Automate CI/CD processes
Identify inefficiencies and make recommendations for process improvements, playbook templates and cost reductions.
Participate in knowledge sharing sessions
Define how the applications should be configured using the industry leading Dev-ops model
Responsible for developing and maintaining tools to aide in the day-to-day application deployment and end-to-end process automation
Required Skills:
Proficiency in Linux operating systems, with hands-on experience in troubleshooting applications running on Linux-based servers
Strong understanding of inter-application messaging and related concepts
Experience with middleware messaging technologies such as Tibco EMS or IBM MQ (AMPS experience is a plus)
Basic knowledge of networking fundamentals, including firewalls and connectivity troubleshooting
Familiarity with software version control systems and release deployment processes
Scripting and automation expertise using Shell, Perl, or Python to improve operational efficiency
Minimum of 3+ years of technical experience in application support or similar roles
Excellent communication skills, with the ability to work effectively across global teams and stakeholders
Work experience in high-pressure environments, preferably within trading or financial services
Strong analytical and organizational skills, with attention to detail and the ability to determine effective courses of action
Ability to manage multiple tasks simultaneously, prioritize effectively, and perform under pressure
Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field, or equivalent experience (10+ years in lieu of degree)
Exceptional time management, customer orientation, and coordination skills
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) " poster.
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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.