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Job Description

Develops a public relations programme for the hotel based on its marketing goals. Liaises with Marketing in targeting specific markets and developing the public relations strategies to reach these markets

• Develops media contacts, plans press conferences and other press activities. Acts as hotel’s liaison with media to promote good publicity and counteract bad publicity.

• Develops and organizes promotional activities, coordinates with departments concerned; invites VIPs and media to promotional activities; prepares and issues press releases

• Establishes sales leads from the study of magazines, newspapers and form personal contacts; coordinates sales leads with Banqueting and Sales Departments

• Disseminates corporate press releases to appropriate local trade and consumer media

• Establishes a programme for sending promotional news to trade publications on a regular basis releases covering special events, promotions, etc.

• Prepares promotional press releases on personalities among guests and employees of the hotel and on newsworthy events in the hotel

• Provides information to other departments on activities within and outside the hotel which may be useful when dealing with guests.

• Accepts clients and media complaints, requests, and inquiries and coordinates handling with departments concerned

• Coordinates all activities with the Sales Manager

• Maintains good public relations by extending personalized service to VIPs. e.g. following up on reservations for VIPs, assisting in greeting VIPs and groups upon their arrival, sending welcome letter to VIP guests

• Coordinates guest lists and invitations for VIP receptions, luncheons, dinners, etc.

• Maintains clipping files pertaining to the hotel(s) based on daily perusal of the media and provides same to General Manager, other departments, other hotels, corporate public relations, as appropriate

• Maintains mailing list/contact file

• Maintains hotel photo file

• Liaises with Human Resource Manager on matters affecting corporate image

• Develop hotel gifts and giveaways

• Builds profile within local market place through attendance at various events and local market place

• Co-ordinates hotel photography when required

• Monitors awareness of competitor activities and use information when developing strategies

• Plans and coordinates sponsorship activities

• Works with superior on manpower planning and management needs

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.