OneMain Financial Jobs

Tour Guide/Visitor Relations Job details Posted 24 March 2026 Location Mukilteo, WA Reference 998183 Job description Job Summary: Dexian is seeking a Tour Guide/Visitor Relations for an opportunity with a client located in Mukilteo, WA. Responsibilities: Engages customers enthusiastically; supports all aspects of visitor experience to enhance brand and products. Actively creates exceptional experiences for a diverse audience Creates a positive impression of The Company, reflecting values in all activities and in all contact with the public Memorizes and delivers extensive scripted material and approved messaging to guests. Actively incorporates script updates and new content as required. Practices continuous learning with supplemental material and Company news Leads tour activities with up to 52 attendees and theater presentations with up to 200 attendees Facilitates ticket purchases, guest greeting and briefing, theater tech and other operational assignments in support of these programs Learns gallery and exhibit content and actively engages with visitors to share information accurately Facilitates interactive experiences with general public, groups and event guests Proactively addresses and/or reports safety issues or concerns Assists with evacuating guests during emergencies and implements safety training practices as needed Works efficiently to optimize program timing and throughput with tours and works collaboratively on position coverage and rotations Works a flexible schedule which may include early mornings, mid-days, and evenings, plus weekends and holidays as tour and event schedules require Completes mandatory training assignments in a timely manner and participates actively in team training and meetings Other duties as assigned Required Qualifications: 1 or more years' related work experience in a role which required strong customer service and communication skills Experience with a role that requires presenting, training, teaching, or acting in a client facing environment Experience working in a team environment Proven reliability, punctuality and regular attendance Flexible schedule with ability to work early mornings, mid-days, evenings, weekends and holidays Must be able to work in standing or walking positions for up to six (6) hours per shift Preferred Qualifications: Six months' experience giving public tours and/or public speaking Six months' experience with technology related to events, exhibits, or POS Proficient with Microsoft Office tools Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 4 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate+2 years' related work, Bachelor, etc.) Ability to Perform the Following Requirements: Current required schedule: Thursday through Monday, 100% onsite Punctual attendance and compliance with daily team rotation and break schedules Ability to speak intermittently for 90 minutes at a time, 3-4 times daily Professional written and verbal communication skills, information retention skills Frequent walking on various surfaces and standing Occasional stair climbing/descent Occasional to frequent sitting Occasional grasping/handling and keyboarding/mouse use Limited lifting, reaching, carrying, pushing/pulling up to 20 pounds, gripping, squatting, neck and head rotation, bending and twisting Ability to use: radio, microphone, computer, cell phone, writing implements, cleaning supplies, PPE equipment Training and Competency Requirements: Successful training completion is a contingency of employment Engages customers proactively. Creates a positive impression of The Company, reflecting company values in all activ