OneMain Financial Jobs

Job Purpose: Improves operating efficiency by developing methods, procedures, and software solutions; helping users. Duties: * Identifies and supports operational objectives and procedures by studying functions and requirements; conferring with managers and employees; evaluating input and output requirements and formats. * Recommends controls, guidelines and changes by identifying problems; developing improvements; describing methods; writing procedures; * Determines and tracks project responsibilities by identifying project phases, elements, and personnel requirements; establishing performance standards; reviewing hours and costs. * Designs computer programs by describing and analyzing information requirements in a workflow chart and diagram; studying system capabilities; writing specifications for programmers. * Improves current systems by studying practices, procedures, and problems; designing modifications. * Prepares and supports users by writing and maintaining documentation; providing help to answer questions and resolve problems. * Maintains system guidelines by writing and updating policies and procedures. * Maintains user confidence by keeping information confidential; providing status reports. * Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. * Accomplishes department and organization mission by completing related results as needed. Skills/Qualifications: Reporting Skills, Problem Solving, Data Processing, Quality Focus, Network Design and Implementation, Software Design, Customer Focus, Process Improvement, Written Communication, Reporting Research Results, Informing Others