Job Information
Elara Caring Staffing Supervisor in Mt. Vernon, Texas
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.
Job Description:
Staffing Supervisor-Personal Care
Mount Vernon, TX
Full Time
At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Staffing Supervisor. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.
To continue to be an industry pioneer in delivering unparalleled care, we need a Staffing Supervisor with commitment and compassion. Are you one of them? If so, apply today!
Why Join the Elara Caring mission?
Work in a collaborative environment.
Be rewarded with a unique opportunity to make a difference.
Competitive compensation package
Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
Opportunities for advancement
Comprehensive insurance plans for medical, dental, and vision benefits
401(K) with employer match
Paid time off, paid holidays, family, and pet bereavement
Pet insurance
As a Staffing Supervisor you’ll contribute to our success in the following ways:
Ensures that all activities performed align with the vision of Elara Caring’s board of directors, executive team, and the leadership of the Personal Care Services team
Oversee daily scheduling and high-volume dispatching of caregivers across multiple service areas, ensuring coverage aligns with client needs and care plans.
Coordinate last-minute changes, cancellations, and emergency coverage with professionalism and efficiency.
Maintain accurate caregiver availability records, optimize staff utilization, and ensure schedules comply with state regulations and company policies
Serve as the primary contact for caregivers and clients regarding scheduling updates; respond promptly to phone, text, and digital communications
Collaborate with branch leadership to identify staffing trends, anticipate shortages, and implement proactive solutions
Accurately document schedule updates and staffing actions in the scheduling system
Partner with HR and Recruiting to support onboarding, availability updates, and retention strategies
Train and support dispatch staff; provide guidance to caregivers on schedule-related concerns in a professional, supportive manner
Participate in weekend/holiday rotations and after-hours/on-call coverage as required
Promotes Elara Caring’s philosophy, mission statement, and administrative policies to ensure quality of care
Maintains patient and staff privacy and confidentiality pursuant to HIPAA Privacy Final Rule
Performs other duties/projects as assigned
What is Required?
60 hours of college from an accredited university or 2 years supervisory experience in a healthcare setting is required
Minimum 2 years of experience in staffing, scheduling, or dispatching in a high-volume environment (home care, healthcare, call center, transportation, or related field preferred).
Excellent computer skills and knowledge required
Proficiency in scheduling software, workforce management systems, or similar technology
Strong written/verbal communication skills and ability to collaborate with cross functional teams
Demonstrated ability to manage 300+ schedules or service calls daily with accuracy and timeliness
Must be organized and able to multitask in a fast-paced environment
Working knowledge of Medicaid, home care benefits, policies and procedures preferred
Must have a dependable vehicle, a valid driver’s license, and current auto insurance in accordance with the laws of the State
Meets all applicable agency policies and procedures related to health screening and required testing
This is not a comprehensive list of all job responsibilities ; a full job description will be provided.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
#ElaraGA
We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.
Equal Employment Opportunity : We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.
Pay & Benefit Information : Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits
EVerify : Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.