OneMain Financial Jobs

Patient Access Supervisor (EXEMPT)

Knox Community Hospital

JOB SUMMARY

[Patient Access Supervisor is responsible for ensuring registration is occurring accurately and in a timely manner. This includes coordinating activities and communicating with various departments who are affected by registration information. The supervisor initiates appropriate steps to resolve departmental, interdepartmental, and payer issues that affect registration processes. Facilitates and oversees all new staff training ensuring their ability to work independently. Oversees staff training and ongoing education for all registrars. Provide one on one registration assistance with registrars whose accuracy rate falls below the quality standard. Completes and posts employee schedules within established time frames to ensure adequate staffing needs.]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}

PRIMARY JOB RESPONSIBILITIES

[Facilitates new staff training and orientation.]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}

[Oversees staff in a 24/7 operating department.]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}

[Supervises staff assigned to work unit. Works with manager in the hiring, terminating, and counseling of staff.]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}

[Evaluates the performance of assigned staff and completes the Performance Appraisal form.]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}

[Provide compliance guidance to all registrars.]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}

[Work one on one with registrars whose accuracy rate falls below the standard.]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}

[Collects and monitors employee's productivity and quality.]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}

[Ensures time and attendance is completed for department each pay period for Patient Access.]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}

[Review and resolve patient accounts whose accuracy and completeness are in question, providing timely feedback to all Registrars.]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}

[Comply with all local, state and federal regulations. ]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}

[Complete staff schedule according to departmental policy, ensuring adequate staffing levels for all shifts]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}

[Maintains statistical information.]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}

[Strives to find solutions to hospital wide and department wide operational issues affecting the accounts rec ]{times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""}