Job Information
Robert Half Customer Service Representative in Mount Pleasant, South Carolina
Description
We are looking for a highly dependable Customer Service Representative to join our team in Mount Pleasant, South Carolina. This contract to permanent position requires a detail-oriented individual who thrives in fast-paced environments and is committed to delivering excellent service. The role includes weekend and holiday shifts, offering an opportunity to develop your skills in customer interaction and data management.
Responsibilities:
• Handle a high volume of inbound and outbound calls with professionalism and efficiency.
• Accurately process and input customer orders into the system, ensuring all data is error-free.
• Provide exceptional service by addressing customer inquiries, concerns, and requests in a timely manner.
• Maintain a detailed and organized record of customer interactions and transactions.
• Collaborate with team members to resolve issues and improve overall customer experience.
• Uphold company standards by adhering to established procedures and guidelines.
• Monitor and manage multiple tasks simultaneously while maintaining a high level of accuracy.
• Participate in team meetings and contribute to process improvement discussions.
Requirements
• Proven experience in customer service, preferably in a call center environment.
• Strong attention to detail with the ability to perform heavy data entry tasks accurately.
• Exceptional communication skills, both verbal and written.
• Ability to manage a rotating schedule that includes weekends and holidays.
• Proficiency in handling inbound and outbound calls with a customer-focused approach.
• Demonstrated reliability and ability to work independently or as part of a team.
• Strong organizational skills and the ability to multitask effectively.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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