Job Information
Rowan College at Burlington County Financial Aid Officer in Mount Laurel, New Jersey
Financial Aid Officer
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Financial Aid Officer
Salary
$52,964.00 - $54,000.00 Annually
Location
Mount Laurel, NJ
Job Type
Full Time (35 hours)
Job Number
01313
Department
EMSS
Opening Date
01/22/2026
Description
Benefits
Questions
Description
The Financial Aid Officer is responsible for coordinating the daily activities of the Financial Aid Office. In addition, the Financial Aid Officer is responsible for verification, awarding federal, state and campus-based aid to students and disseminating financial aid information to the public.
This is a Support Staff Union position as stated in the Support Staff collective bargaining agreement Grade Level 14.
Specific Duties and Responsibilities
Provides individualized financial aid and registration information to students, faculty and other members of the College community.
Provides problem-solving and customer service assistance in a pleasant and knowledgeable manner as a member of a cross-functional team.
Assume a share of the responsibility for answering telephones, mail, email, instant messages and other communications as assigned.
Interacts with the EOF Office, Admissions Office, Accounting Office and other offices in awarding financial aid.
Determines the types and amounts of financial aid to be awarded.
Uses “professional judgment” to determine student eligibility, as required.
Revises awards when required to prevent over-awarding.
Assists in updating and establishing office procedures and systems.
Assists in collecting data for the annual Fiscal Operations Report.
Assist academic divisions, other College offices, and off-campus sites in resolving problems with student academic records.
Assist at front counter registration, processing credit and noncredit registrations and answer telephones.
Supervises and coordinates the activities of student and hourly workers as assigned.
Serves on College or unit committees as assigned.
Perform special projects and assignments as directed.
Performs other related duties as assigned.
OVERALL PURPOSE AND RESPONSIBILITY:
The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.
Minimum Qualifications
Education Required:
Associate’s Degree, from an accredited institution required
Bachelor’s degree preferred
Equivalent experience may be used to replace education
Experience Required:
Minimum of three (3) years of financial aid experience
Skills/Abilities /Knowledge /Other Requirements
Knowledge of financial aid regulations
Strong interpersonal skills
Demonstrated ability to work effectively with students, faculty and other members of the college community
Attention to detail.
Ability to work independently.
Ability to work as a member of a cross-functional team.
Ability to interpret and comprehend statistical analyses.
Ability to adapt to multiple work environments
Ability and interest to grow and learn in the position.
Additional Information
INSTITUTIONAL EFFECTIVENESS:
Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.
Employee Classification:Support Staff, Grade 14
Residency Requirement: The New Jersey First Act requires employees of all public institutions of higher education to reside in the State of New Jersey unless otherwise exempted under the law. For more information please clickhere (https://www.nj.gov/labor/research-info/njfirst.shtml)
Benefits- Support Staff (35 hours)
01
Do you have an Associate’s Degree from an accredited institution?
Yes
No
02
Do you have three (3) years of financial aid experience?
Yes
No
Required Question
Employer
Rowan College at Burlington County
Address
900 College Circle Drive
Mount Laurel, New Jersey, 08054
Phone
856-222-9311 ext. 1584
Website
http://www.rcbc.edu