OneMain Financial Jobs

Job Duties

SKILLS, ABILITIES, & OTHER KNOWLEDGE

Skills

• Excellent oral and/or written communications skills.

• Ability to manage time that results in both a satisfactory quantity and quality of work.

Ability

• Support the Mission of the Agency through daily work and while representing the Agency in public.

• Have general knowledge of programs and activities of the Agency.

• Demonstrated ability to work independently and as a team member.

• Must be able to handle diverse work problems on a daily basis.

• Must be able to organize a work schedule, set priorities and work effectively to meet deadlines

without supervision.

• Must be able to adjust to changes necessitated by last minute assignments and deadlines requests

that may prove stressful.

• Ability to effectively work across differences, especially socio-economic and cultural differences.

• Attend trainings, classes and meetings as necessary to improve job skills and maintain an acceptable

level of job performance.

• Serve as a mentor for new staff.

Other Knowledge

• Have knowledge and apply Agency policies and procedures, including safety, technology, data

practices and other applicable policy, procedure and program regulations.

• Understand numbers and mathematical concepts.

An Equal Opportunity Employer/Contractor 2/11/2026 12:15:41 PM

• Knowledge and understanding of federal, state, and local guidelines, codes, regulations, for

implementation and reporting requirements.

• Knowledge of Community resources.

PRIMARY DUTIES & RESPONSIBILITIES

This job description is not intended to be all-inclusive and employee will also perform other reasonably

related business duties as assigned.

Area 1: Program Operations

• Reviewing staff performance

• Creating and maintaining departments goals and objectives

• Assist with the general operation of the Energy Assistance Programs, such as directing the work

activities of program personnel and project resources to maximize the service available to applicants.

• Responsible for supervising the staff to achieve department objectives.

• Working knowledge of Microsoft Suites, Excel, and PowerPoint.

• Must be able to prepare reports and gather information data to monitor the processes

• Be aware of and actively refer households to other programs which may increase their selfsufficiency,

• Assist with Energy Assistance intake process or other clerical functions as necessary

• Gather data and other information related to EAP at the request of the Executive Director/EAP

Director.

• Review all work and data entry for accuracy for others and or self

• Ability to maintain records, prepare written documents and other materials both hard copies and

electronically.

• Will be placed on a rotating schedule to respond to after hour emergency calls relative to heat related

emergencies.

• Assist with electronic document imaging/filing system when necessary.

• Must be able to work under periods of demanding workloads due to the seasonal operation of the

program

Area 2: Program Compliance

• Understanding and accurately applying all Federal and State Program Regulation pertaining to the

Energy Assistance Program application and certification process.

• Ensure timelines are met for services within the Federal and State guidelines, including immediate

action to restore households in no-heat/life-threatening situation

• Certifying household applications and promptly responding to crisis events within the emergency

timeline, guaranteeing accurate benefits before disbursement.

• Required to submit, implement processes, and track A16 activities, Reach Out for Warmth and Caring

Members

• Monitor all application status processes and ensure compliance with vendor and contractor

agreements.

• Assist in gathering and completing vendor monitoring activites.

Area 3: Program Communications

• Proficient in working with the public, contractors, vendors, and other Energy Assistance Services

Providers and staff throughout the agency and the EAP department by email, phone, or face-to-face.

• Assist in outreach efforts to groups in inform them of the Energy Assistance Program, i.e.,

presentations, news releases, etc.

Area 4: Development Assistance

• Ability to develop training and processes to assist with staff performance and productivity

Minimum Education Required

High School Diploma or equivalent and additional training

Associates or Two-Year College Degree

Education may be waived with significant job related experience

Minimum Experience Required

More than 3 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

No

Veterans Encouraged to Apply

Yes

Physical Required

No

Drug Test Required

No

Compensation

$24.35 - $32.46 / Hourly

Postal Code

55051

Place of Work

On-site

Requisition ID

226EAP Supervisor

Job Type

Full Time

Job Benefits

Medical, dental, and life insurance

Employee Assistance Program

Retirement with 5% match after meeting enrollment requirements

Vacation and sick leave

13 Paid holidays, including one floating holiday

Work mileage reimbursement at the current Federal rate

Application Link

https://www.lakesandpines.org/employment