Job Information
Insight Global Mortgage Closer I in Moorpark, California
Job Description
The Mortgage Closer will be responsible for supporting the Closing function within multiple Channels. As the Mortgage Closer, you will act as a key contributor to ensure timely closings of mortgage loans while ensuring efficient and effective processes are followed while meeting customer service objectives.
The Mortgage Closer will:
Prepare Closing Documents, including the balancing of the Initial and Final Closing Disclosure
Be detail oriented while delivering exceptional customer service
Actively engage with various parties to the transaction, including both internal and external resources
Handle routine calls, emails and/or chat responses
Execute daily work queues and escalate as needed
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
1-2 years of mortgage experience
2+ years of Customer Service experience
Proficiency in Microsoft Office applications