Job Information
Manulife Senior Analyst, Operations Controls & Governance in Montreal, Canada
The Senior Analyst in the Operations, Controls and Governance 1B team is responsible to provide risk and control guidance and support to the Operational teams within Manulife Retail and Wealth Investments and John Hancock Investment Management.
The Senior Analyst leads the review and documentation of the key risks and controls in the Risk and Control Inventory. The Senior Analyst is responsible to identify control gaps and propose corrective action plans to solve for issues. He / She ensures that appropriate control monitoring and testing is performed and adherence to Manulife global standards. The Senior Analyst will work with the Global Wealth Asset Management (GWAM) Operations Risk Management team to ensure all issues are reviewed and remediated accordingly in a timely manner.
The successful candidate will have background in the asset management industry, in addition to significant experience with risk review (transaction processing risk, continuity & resilience risk, third party risk, technology risk, info security & privacy, data and model risk, regulatory compliance risk, etc.), internal control testing and /or the management of operational risks. A keen ability to build relationships with the impacted stakeholders. Strong analytical skills and the ability to think outside the box offering multiple options for solutions.
Position Responsibilities:
Lead or assist the establishment and completion of Risk and Control Self-Assessments for various operational business lines
Coordinate among various second line of defence and operational teams to perform specific risk assessments
Evaluate and recommend new controls where gaps have been identified
Perform periodical test of controls in accordance with the defined testing plan, report findings to management, propose remediation plans and support the implementation with the Operational Team
Maintenance of the Risk and Control Inventory
Research and investigate independently new issues and innovations to maintain currency of technical expertise
Collect, review and manage internal risk incidents, ensure entries are logged in timely and that corrective action plans (CAPs) are developed and implemented within the given deadlines
Work with the Operational Leaders to review and respond to audit findings and recommendations, and ensure audit points are closed within the expected timeframe
Oversee the implementation of internal control process improvements based on audit points
Improve current processes adding value and efficiencies
Identify problems and propose solutions
Collaborate with key partners such as Operational Leaders, GWAM Risk Management team and Internal/External auditors
Assist with metrics creation and reporting
Required Qualifications:
3+ years of internal/external audit or equivalent business experience
CPA candidate or in progress an asset
Knowledge of audit methodologies, control frameworks and risk management practices
Knowledge of the Asset Management industry in Canada and USA
Preferred Qualifications:
Experience working in a client-facing, matrix, project-based organization is preferred; typically gained through prior audit, advisory, consulting, or public accounting experience in a “Big Four” or other professional services firm, or other large organizations.
Ability to quickly understand business processes and their risk implications, analyze complex situations, reach appropriate conclusions, and make valuable and practical recommendations
Ability to communicate clearly and concisely to effectively deliver key messages verbally and in writing, and to listen and consider various perspectives
Knowledge in Data Analytics considered as an asset
Results oriented with a focus on quality, delivering value, and strong attention to detail
Ability to balance priorities and meet deadlines
Strong analytical and problem-solving skills
Good organizational and planning skills
Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
#LI-WAM
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Referenced Salary Location
Montreal, Quebec
Modalidades de Trabajo
Híbrido
Salary range is expected to be between
$71,475.00 CAD - $119,125.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a hr@manulife.com para conocer el rango salarial correspondiente a tu ubicación.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con hr@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.