Job Information
Manulife Director Credit Risk Escalations in Montreal, Canada
Reporting to the AVP Credit Risk, Manulife Bank, the Director Credit Risk Escalations is responsible for the management of the Credit Adjudication function for the Residential and Specialized Lending Credit Risk team. The Director is involved with daily adjudication activities of the team, monitoring workflow, volumes and resourcing as well as reviewing files within the Director’s assigned Delegated Lending Authority (DLA). The Director provides insight into more complex transactions. For those transactions that exceed the Director’s lending authority, the Director will make recommendations to the AVP Credit Risk on processing. The Director is also responsible for supporting quality reviews, which include the review of a sampling of each team member’s authorized credits on a monthly basis. The results of these audits will be used for coaching purposes.
The Director supports the AVP, Credit Risk, on key initiatives, including policy and guideline updates, product development input, reporting, and process optimization. The Director also serves as a delegate for the CCO in working groups where Specialized Lending is identified as a core stakeholder.
The Director will also be a non-voting member of the Credit Committee.
Position Responsibilities:
Residential and Specialized Lending Portfolio
Design, implement and maintain the processes and technology necessary to manage the adjudication workflow.
Act as the point person for new initiatives that drive smooth processing, collaboration and effective management of risk and service.
Oversee the effective and ongoing credit risk monitoring of files within the portfolio, specifically the completion of annual reviews in the Specialized Lending Portfolio, ensuring appropriate and timely information is obtained such that the Bank can appropriately monitor the ongoing health of the specialized lending portfolio.
Support any updates required to policies and guidelines to support product changes, regulatory requirements and business requirements.
Credit Risk Management / Adjudication
Working with the AVP Credit Risk, monitor the credit risk characteristics of the Residential and Specialized Lending portfolio; identify trends and areas of credit deterioration. Make recommendations to address portfolio and individual credit risk within delegated authority.
Apply your deep credit risk expertise, financial acumen and experience in the review and analysis of applications to ensure compliance with the company’s policies and standards and regulatory requirements. Ensure the analysis demonstrates an appropriate risk/reward trade-off with appropriate mitigation as needed.
Exercise discretionary lending limits as delegated to approve and decision credit applications in line with the Bank’s risk appetite.
Support a team of independent adjudicators. Act as a point for file escalations and suggest changes to the structuring of transactions to strengthen the company’s position as needed. Provide field guidance on deal structure to ensure a smooth authorization process.
Leadership & Building a High-Performing Team
Inspire, coach, guide, and actively engage employees; motivate and encourage staff.
Manage performance, providing formal and informal feedback and coaching. Establish accountabilities and performance standards.
Build talent capability and engage employees through focused career discussions, as well as providing professional development opportunities.
Role model critical behaviors to enhance customer experience.
Demonstrate inclusive behaviors and provide opportunities to collaborate across teams.
Required Qualifications:
Deep credit risk experience in residential lending and specialized lending.
Strong collaboration and individual leadership skills.
Communication and presentation skills.
Exceptional negotiation skills, both internal and external, to achieve the best outcomes.
A thorough knowledge and understanding of all regulatory requirements that would impact Manulife Bank.
Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Referenced Salary Location
Halifax, Nova Scotia
Modalidades de Trabajo
Híbrido
Salary range is expected to be between
$108,000.00 CAD - $158,000.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a hr@manulife.com para conocer el rango salarial correspondiente a tu ubicación.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con hr@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
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