Job Information
Conduent Workforce Management Business Partner in Monterrey, Mexico
A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la individualidad se nota y valora todos los días.
Job Track Description:
Requires formal education and relevant expertise in a professional, sales, or technical area.
Performs technical-based activities.
Contributes to and manages projects.
Uses deductive reasoning to solve problems and make recommendations.
Interfaces with and influences key stakeholders.
Leverages previous knowledge and expertise to achieve results.
Ability to complete work self-guided.
College or university degree required.
General Profile
Requires knowledge and experience in field.
Uses best practices and knowledge of business to improve products or services.
Solves complex problems and takes a new perspective on existing procedures.
Self-starter, requiring minimal guidance.
Acts as a resource for colleagues with less experience.
Functional Knowledge
- Requires conceptual expertise of theories, practices, and procedures.
Business Expertise
Knowledge of best practices and team integration.
Aware of the competition and what differentiates them.
Impact
Impacts a range of customer, operational, project or service activities.
Works within broad guidelines and policies.
Leadership
A resource to colleagues with less experience.
Guides small projects with manageable risks and resource requirements.
Problem Solving
Solves complex problems.
Takes a new perspective on existing solutions.
Exercises judgment based on the review of multiple information sources.
Interpersonal Skills
Ability to articulate difficult or sensitive information effectively.
Works to build consensus within a team.
Responsibility Statements
Responsible for WFM delivery and account level quality of one medium-sized program or a few small programs.
Ensures functional support given meets the operational needs of the assigned WFM employees.
Manages the relationship between WFM and operations.
Acts as the primary point of contact for any operational concerns.
Ensures that WFM resources and processes have the correct number of operational resources.
Mentors WFM employees in technical skills and program-specific processes.
Optimizes WFM performance by exposing and addressing improvement opportunities.
Integrates additional operational WFM resources to resolve process challenges.
Performs other duties as assigned.
Complies with all policies and standards.
Conduent es un empleador que ofrece igualdad de oportunidades y considera solicitantes para todos los puestos sin distinción de raza, color, credo, religión, ascendencia, origen nacional, edad, identidad de género, expresión de género, sexo/género, estado civil, orientación sexual, discapacidad física o mental. , condición médica, uso de un perro guía o animal de servicio, condición de militar/veterano, condición de ciudadanía, base de información genética o cualquier otro grupo protegido por la ley.
Para solicitantes de EE. UU.: Las personas con discapacidades que necesitan una adaptación razonable para solicitar o competir por un empleo en Conduent pueden solicitar dicha adaptación haciendo clic en el siguiente enlace, completando el formulario de solicitud de adaptación y enviando la solicitud utilizando el botón "Enviar" en la página parte inferior del formulario. Para aquellos que utilizan Google Chrome o Mozilla Firefox, descargue el formulario.primero: haga clic aquí para acceder o descargar el formulario (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . tu también puedes haga clic aquí para acceder a la Política de adaptaciones ADAAA de Conduent (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .