Job Information
Aquarion Water Company Intern, Customer Service in Monroe, Connecticut
Intern, Customer Service
Monroe, CT, US, 06468
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.
Job Summary
The Customer Service Department at Aquarion is looking for an intern!
Principal Responsibilities
Conduct CRM data hygiene audits to ensure accuracy of customer records
Verify and update account ownership information, including confirming ADID details through assessor databases and offices
Review and correct premise records, ensuring multi-unit properties are accurately reflected with all unit numbers listed
Post alert and outage communications
Assist in the development and maintenance of job aids, including deduplication processes and documentation organization
Perform general administrative and customer service support tasks as needed
Preferred Requirements
Excellent computer skills
High attention to detail, particularly in data accuracy and record management
Strong organizational skills
Salary
This is a temporary, non-benefit eligible, full-time position based out of our Monroe office.
This position will run from mid-May through the end of August.
Hours are Monday through Friday, 8:00AM-4:30PM.
Salary will be $17.50/hour
Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.
Join Us
Aquarion Water Company of Connecticut, a subsidiary of Eversource, is the public water supply company for approximately 236,000 customer accounts or more than 750,000 people in 72 cities and towns in Connecticut, Massachusetts and New Hampshire.
We are the largest investor-owned water utility in New England and are among the seven largest in the U.S. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices.