Job Information
WESCO Associate Representative - Inside Sales in Mississauga, Ontario
This role is designed as a development opportunity within the centralized sales team. As an Associate Representative, you will build core sales skills by engaging with existing customers—primarily by phone and email—to support revenue growth. You will learn to identify customer needs, up-sell and cross-sell products and services, and deliver a positive buying experience that creates long-term value.
You will work closely with Outside Sales to support customer accounts, reinforce sales strategies, and ensure shared goals are met. This role provides hands-on experience, coaching, and exposure to the full sales cycle, preparing you for future advancement within the sales organization.
Responsibilities:
Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
Increase orders by suggesting related items, explaining features, and checks customer’s buying history.
With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date.
Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
Report industry trends, competitive pricing and customer feedback to management.
Qualifications:
High School Degree or Equivalent required; Bachelor’s degree preferred.
Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
Familiar with Microsoft Office, and ability to perform basic computer skills
Ability to perform multiple tasks simultaneously
Ability to work in a team environment
Ability to communicate clearly, both verbally and in written form
Attention to detail
Ability to prospect and market concepts to existing and potentially new accounts
Ability to act and solve routine or standard problems
Ability to identify and define problems and possible solutions independently; chooses among existing solutions
Ability to work independently with supervision
Ability to travel up to 25%
** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**
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At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
This posting is for a current, active vacancy intended for immediate hire.