Job Information
Whirlpool Corporation Appliance Technician (Apprentice) in Mississauga, Ontario
Requisition ID: 70183
About Whirlpool Corporation
Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool , KitchenAid , JennAir, Maytag , Amana, Brastemp , Consul , and InSinkErator . In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com .
This role in summary
Whirlpool Canada is currently seeking a candidate for the role of Appliance Technician (Apprentice). This role wil be based at our Canada facility.
The Appliance Technician (Apprentice) will be responsible for delivering customer service excellence in the homes of our customers, including performing technical diagnosis, and installation and repair of all kitchen and laundry appliances including but not limited to washers, dryers, dishwashers, stoves, ovens, refrigerators, freezers, microwave ovens and garbage disposals.
Your responsibilities will include
Perform technical diagnosis and repair of appliances, including connections for water, gas, and hydro on certain installation dispatches
Look up parts, provide customers estimate of repair and order parts
Advise customers on proper use and care of the appliance and answer questions that may arise
Use Business Management Software to manage and reschedule service calls
Complete rework efforts as required
Complete service reports for inspected, completed and scrapped units.
Demonstrate and practice customer service values when in customer home
Prepare products for proper disposal, including recovering refrigerants, draining oils from compressors and washing machine gear cases
Provide field support as needed for assist repairs
Provide field and in-house technicians with parts from returned products when requested
Help and execute product reworks for all product categories
Maintain a clean work environment and adhere to safety practices
Demonstrate proper code of conduct and business ethics
Plan and prepare for the daily job, identifying work order related information, maintenance of tools and equipment
Minimum requirements
- College diploma in the Appliance Service Technician Program or, in lieu of a diploma an Appliance Service Technician Program Certificate
Preferred skills and experiences
Possess, or be willing to obtain, Refrigeration and Gas Fitter licenses
Fluent in English (written and spoken)
Proficient with technology
Adaptable to change, willing to relocate across the country based on needs
Experience with Microsoft Office or Google Workspace
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers (http://www.whirlpoolcareers.com/) . Additional information about the company can be found on Facebook (http://www.facebook.com/WhirlpoolCorp/) , Twitter (http://twitter.com/whirlpoolcorp) , LinkedIn (http://www.linkedin.com/company/whirlpool-corporation/life/) , Instagram (http://www.instagram.com/whirlpoolcorp/) and YouTube (http://www.youtube.com/user/WhirlpoolCorporation) .
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.