Job Information
Metropolitan Council Sr Technical Trainer in Minneapolis, Minnesota
Sr Technical Trainer
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Sr Technical Trainer
Salary
$89,232.00 - $144,830.40 Annually
Location
Minneapolis, MN
Job Type
Full-Time
Job Number
2026-00187
Division
Metro Transit
Department
Sys Facility Eng and Fac Inact
Opening Date
04/17/2026
Closing Date
5/3/2026 11:59 PM Central
Description
Benefits
Questions
WHO WE ARE
We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.
More information about us on our website. (http://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)
Metro Transitis one of the country's largest transit systems, employs more than 3,000 people, and provides more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.
We are committed to supporting a diverse workforce that reflects the communities we serve.
How your work would contribute to our organization and the Twin Cities region:
TheSenior Technical Trainer (Non-DOT) leads the design, development, and delivery of standardized, high-impact technical training that ensures safe, compliant, and reliable operational performance. This role builds workforce capability, reduces operational risk, and strengthens performance by equipping technical personnel with the skills, certifications, and practical expertise required to support critical operations.
*This recruitment will establish a six (6) month Eligibility List for current and future vacancies.
What you would do in this job
Partner with leadership and staff to identify skill gaps, compliance requirements, and operational training needs.
Analyze data (e.g., incidents, audits, work orders) and conduct job/task assessments to define core competencies.
Develop and prioritize an annual training plan aligned with risk, compliance, and operational goals.
Design and implement standardized, competency-based training programs across relevant technical disciplines.
Develop instructional materials, learning pathways, and assessments aligned with adult learning principles and industry standards.
Create blended learning solutions, including classroom, hands-on, and eLearning formats.
Deliver technical and safety training through classroom, hands-on, and field-based instruction.
Demonstrate equipment operation, troubleshooting practices, and safe work procedures.
Coordinate training logistics and maintain required training records and certifications.
Evaluate training effectiveness through assessments, KPIs, and participant feedback.
Monitor operational metrics (e.g., safety, downtime, rework) to measure program impact.
Provide data-driven recommendations to improve training programs and workforce performance.
Serve as a subject matter expert on technical training and workforce development.
Stay current on industry trends, technologies, and best practices.
Support cross-functional initiatives and evolving operational or compliance needs.
Other duties as assigned
What education and experience are required for this job (minimum qualifications)
Any of the following combinations of related work experience that includesbothtechnical experience (facilities technologies, mechanical technologies or similar) and technical training/instruction experience (with a focus on course development, instructional design, adult learning concepts as well as delivery of training), AND completed education in Education, Facilities, Engineering, Management, Business Administration, Transportation, or another closely related field.
A high school diploma or GED; AND eight (8) years of progressive technical experience in a relevant operational environment, plus at least two (2) years of experience in technical training, instructional design, or course development AND one (1) year of supervisory or lead responsibility.
An associate degree in technical discipline, training and development, management, or a related field; AND six (6) years of progressive technical experience in a relevant operational environment, plus at least two (2) years of experience in technical training, instructional design, or course development AND one (1) year of supervisory or lead responsibility.
A bachelor’s degree in technical discipline, training and development, management, or a related field; AND four (4) years of progressive technical experience in a relevant operational environment, plus at least two (2) years of experience in technical training, instructional design, or course development AND one (1) year of supervisory or lead responsibility.
Metropolitan Council Employees Only: Successful completion of any one of the following four Metropolitan Council Leadership/Supervisory training programs will substitute for lead/supervisory experience. You must attach your certificate(s) as proof of completion of the program to your application. Only completion of one of the four programs listed below will substitute credit (6-months or 1 year) for lead/supervisory experience.
Metropolitan Council's Program Counts for:
Project Management Leadership Academy 12 months of lead/supervisory experience
Project Management Development Program- 12-month session 12 months of lead/supervisory experience
Project Management Development Program-6-month session 6 months of lead/supervisory experience
Four Learning Institute Certificates-
You must obtain all four certificates listed below to receive credit
Leading Self-Personal Effectiveness Certificate
Leading Self-Communication Certificate
Leading Self-Business Skills Certificate
Leading Others-Preparing for Supv. Certificate
License Requirement:
Valid driver's license with acceptable driving record.
Technical certifications or licensure relevant to the operational environment (preferred).
1st Class C or Chief Boiler License (preferred - Metro Transit Facilities).
What additional skills and experience would be helpful in this job (desired qualifications):
Knowledge of technical systems and disciplines relevant to the operational environment.
Knowledge of OSHA, NFPA, EPA, and other applicable safety and regulatory standards.
Knowledge of adult learning theory and instructional design methodologies (e.g., ADDIE, competency-based design).
Skill in designing and developing technical curricula and competency-based training programs.
Skill in facilitating instructor-led and hands-on technical training sessions.
Skilled in interpersonal, oral, and written communication.
Ability to translate complex technical information into clear, practical instruction for diverse skill levels.
Ability to manage multiple projects and priorities in a dynamic environment.
Ability to build collaborative relationships with leadership, supervisors, and frontline personnel.
Experience working and/or training in a union workforce environment.
Promotes and equitable, positive and respectful work environment that values diversity among all employees.
What knowledge, skills and abilities you should have within the first six months on the job:
Knowledge of bargaining unit agreements.
Knowledge of maintenance and repair of related equipment.
Knowledge of adult learning principles and their application.
Knowledge of training needs assessment methods.
Knowledge of OSHA, NFPA, EPA, and other applicable safety and regulatory standards
Basic knowledge of learning management systems, maintenance management systems and Adobe.
Knowledge of e-learning software (Articulate 360)
Knowledge of current audio-visual equipment use and care.
Proficient in using Outlook, Word, Excel, and Power Point.
Ability to communicate clearly in written and oral form.
Ability to manage multiple responsibilities and priorities simultaneously while working independently.
Ability to work well with employees and staff at all organizational levels.
Ability to transfer information from technical documents and troubleshooting guides into training materials and classroom presentations.
Ability to write reports, memos and business letters.
What you can expect from us:
We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
We encourage our employees to develop their skills through on-site training and tuition reimbursement.
We provide a competitive salary, excellent benefits and a good work/life balance.
More about why you should join us! (http://metrocouncil.org/Employment/Making-A-Difference.aspx)
Additional information
Grade/Union: Transit Managers and Supervisor Association (TMSA) / Grade H
FLSA Status: Non-Exempt
Safety Sensitive:Yes. Subject to random Non-DOT drug tests
What your work environment would be:
Work is frequently performed in an indoor environment; however, the position may require occasional outdoor work with exposure to weather conditions. Work may require local travel to conduct training at various facilities. Work occasionally requires out-of-state travel to attend training and conferences. Work is performed periodically near moving parts, vehicles, lifting equipment and occasionally elevated positions. Position may result in exposure to noise, diesel exhaust emissions, welding fumes, and risk of electrical shock. Requires work in varying hours to accommodate varying work shifts. Position is regularly required to speak, hear, read, and write and has vision requirements (close, distance, peripheral, depth perception, ability to distinguish colors, and ability to adjust focus).
What steps the recruitment process involves:
We review your minimum qualifications.
We rate your education and experience.
We conduct a structured panel interview.
We conduct a selection interview.
If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.
IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.
If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us .
We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:
Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
Dental insurance, life insurance and vision insurance
The following benefits are provided to all employees as part of working for the Council. You will have access to free:
Well@Work clinic
bus/rail pass valued at over $1200 per year
parking at many job locations
fitness centers at many job locations
Employee Assistance Program
extensive health and wellness programs and resources
01
Applicant Instructions: The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely and please do not type "see resume" otherwise your application will be considered incomplete and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attached a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding supplemental questions.
Yes
No
02
How did youfirsthear about this job opening?
CareerForce Center
Community Event/Organization
Employee Referral
Facebook
Glassdoor
Indeed
Job Fair
LinkedIn
Metro Transit Bus Advertisement
Twitter
Website: governmentjobs.com
Website: metrocouncil.org
Website: metrotransit.org
Website: minnesotajobnetwork.com
Other
03
If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.
04
Which of the following describes your level of education and experience?
• A high school diploma or GED; AND eight (8) years of progressive technical experience in a relevant operational environment, plus at least two (2) years of experience in technical training, instructional design, or course development AND one (1) year of supervisory or lead responsibility.
• An associate degree in technical discipline, training and development, management, or a related field; AND six (6) years of progressive technical experience in a relevant operational environment, plus at least two (2) years of experience in technical training, instructional design, or course development AND one (1) year of supervisory or lead responsibility.
• A bachelor’s degree in technical discipline, training and development, management, or a related field; AND four (4) years of progressive technical experience in a relevant operational environment, plus at least two (2) years of experience in technical training, instructional design, or course development AND one (1) year of supervisory or lead responsibility
None of the above
05
Do you have one year of supervisory or lead experience? Or have you participated and successfully completed a Metropolitan Council leadership development/supervisory training program or Leadership Academy? You must attach your certificates to be credit for the supervisory / lead experience.
Yes
No
06
Please describe your supervisor or lead experience and for how long you have been in the role. If you do not have at least one year of experience, please type "N/A."
07
Metro Transit is a 24-7 operation, and this position requires teaching in a classroom setting on varying shifts. Are you willing to deliver training on varying shifts as needed?
Yes
No
08
Please select all the Microsoft Office applications that you are proficient in.
MS Word
MS Excel
MS PowerPoint
Adobe
Articulate 360
Learning Management System
Little or no experience
09
Do you have subject matter expertise with the following components and systems? Check all that apply.
Electrical and electronic systems
Boiler systems
HVAC systems
Hydraulic systems
Pneumatic systems
Skid-loaders
Lift-trucks
Snow/ice removal systems
Plumbing systems
Power washing systems
Vehicle washing systems
Motor control systems
Building Automation Systems
None of the above
10
In reference to question 9, please describe your knowledge/experience for each of the items you checked above (also include where this experience took place and for how long). If this does not apply, type "N/A".
11
Describe your experience delivering training (including on the job and in a classroom), include presentation methods, technical information, what company, who was the audience and for how long. If this does not apply, type "N/A".
12
Describe your experience working and/or training in a union workforce environment including, where the experience took place, and for how long. If this does not apply, type "N/A".
13
Describe your experience developing courses, including what type of training that you developed/designed, what company you worked for and for how long. If this does not apply, type "N/A".
14
Describe how you have or will promote an equitable, positive and respectful work environment that values diversity among all employees in a training environment. If this does not apply, type "N/A".
15
Valid driver's license with acceptable driving record.
Yes
No
16
The Metropolitan Council recognizes that Artificial Intelligence (AI) and generative tools are increasingly used in application processes. While the Council permits the use of AI to assist in the preparation of application materials, all applicants must certify both statements:
I affirm that all information provided in my application including any uploaded documentation is true and accurate. I further affirm that I have personally reviewed, verified, and approved all content, including any content generated with the assistance of AI.
I will provide all interview responses directly and in real-time without unauthorized assistance. I will not use AI avatars, external assistance in answering including computer-generated suggestions, or any recording and transcription tools during the interview process unless I have received prior approval from Human Resources for a disability-related reasonable accommodation.
Required Question
Employer
Metropolitan Council
Address
390 Robert St. N.St. Paul, Minnesota, 55101
Website
https://metrocouncil.org
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