Job Information
Sherman Associates, Inc. Server Assistant - Canopy in Minneapolis, Minnesota
Job Descriptions:
Canopy by Hilton, Hilton's first lifestyle brand, is a place in the neighborhood to relax and recharge, offering simple guest-directed service, comfortable spaces, and thoughtfully local choices. Culture is key at Canopy, with team members known as "friendly enthusiasts," that engage guests, always going above and beyond, to make stays memorable and thoughtful. Relationships with area partners showcase Canopy’s expertise in local know-how, crafting unique experiences tailored for every guest. Attention to detail and an energetic environment ensures Canopy’s "Positively Yours" service culture is a kept Brand promise, delivering a consistent "Positive Stay," where memories are made, and comfort is guaranteed. Join our team at our Minneapolis location in the charming and historic Mill District neighborhood.
This is a Sherman Associates owned Hilton franchised location.
The Server Assistant plays a major role in the hotel’s Food & Beverage experience. The Spirit to Serve is a key element in a positive customer experience. A server assistant must be friendly, courteous, professional, and demonstrate strong communication skills. Must be able to manage multiple priorities, think/act quickly and effectively while maintaining self-composure.
Schedule: We are currently seeking part-time availability to include both weekdays and weekends.
Pay: $16.37/hour + generous tips
ESSENTIAL FUNCTIONS
Maintains flow of food and product from the kitchen to table service
Understands Room Service, Club Lounge, Banquet and Restaurant’s food and beverage menu
Organizes, prioritizes, and maintains order from servers to kitchen
Presents food at tables in a knowledgeable and friendly manner
Proactive in table maintenance
Restocks needs of the kitchen expediter pass including, but not limited to ketchup speed pours, to-go equipment, other condiments as needed.
Performs bussing responsibilities such as clearing used tableware from tables and bar
Performs clean-ups of spills or other customer accidents as needed
Cleans cups and dishes in back of house; adheres to dish-washing procedures
Ensures servers are equipped with clean glasses in front of house at all times
Assists servers in maintaining inventory of service materials including, but not limited to glassware, silverware, plate ware, and perishables
Maintains knowledge of and adheres to Food Handlers guidelines.
Interacts with all guests in a friendly/fast manner
Maintains specific side-work and ensures the cleanliness and smooth operation of the restaurant
Quickly clears and resets
Completes other tasks and duties as assigned based on business needs
Required Experience:
MINIMUM REQUIREMENTS
Previous hotel/hospitality or related service industry experience is strongly preferred
Must be at least 18 years of age
Ability to communicate effectively and follow directions in a multi-lingual environment
A passion for the mission, vision, and values of Sherman Associates
Scheduled hours may vary due to the specific needs of the hotel
WORK ENVIRONMENT
This job operates behind the bar and may be working in close proximity to co-workers
The noise level in the work environment can be loud
Hazards may include, but are not limited to, cuts, slipping, tripping and burns
PHYSICAL REQUIREMENTS
Must be able to sit or stand in designated work area throughout the day based on business needs
Must have the ability to move around freely throughout the designated work area
Must be able to exert well-paced ability to reach tables and kitchen in a timely manner
Must be able to lift up to 25-30 lbs. frequently throughout shift, and lift, carry, push, and pull up to 50 lbs. occasionally
Requires grasping, writing, sitting or standing, moving about freely, using computer, repetitive motions, bending, reaching, crouching, and communicating effectively
Must be willing and able to wash hands frequently throughout the shift
Keyword: Server Assistant - Canopy
From: Sherman Associates