Job Information
Jostens Lead UX Designer & Systems Engineer in Minneapolis, Minnesota
LEAD UX DESIGNER & SYSTEMS ENGINEER
ABOUT YOU:
As a Lead UX Designer & Systems Engineer, you are a part of the Digital Product Management team, focusing on a unified omnichannel strategy. You will be involve in creating innovative, user-driven experiences on the .com platform and various channels. assortment, and maximizing revenue for eCommerce, particularly for The Mascot Shop. Responsibilities include leading end-to-end product experience strategy and delivery for eCommerce journeys, while engineering and scaling a multi-brand design system to improve consistency, accessibility, and speed-to-market across digital properties. You should have a strong understanding of UX design, research, data analytics, multi-brand design systems, UI engineering concepts, and consumer behavior, and will collaborate closely with the Product Management, Engineering, Merchandising, and Marketing teams. You will serve as a UX design leader and systems builder—driving experience outcomes while translating design standards into reusable, coded components and tokenized foundations across multiple brands. You will provide functional leadership and may lead project design teams and designers as necessary.
YOU WILL:
Lead Product Design & Experience Strategy
Lead end-to-end product design for key digital experiences across multiple brands—from discovery to delivery—grounded in customer needs and business outcomes.
Partner with Product and Engineering to define scope, sequencing, and measurable outcomes (i.e. conversion, findability, task success, on time project delivery).
Set and uphold quality standards for interaction design, visual design, accessibility, and content clarity across customer journeys.
Communicate design direction through clear storytelling, rationale, and data-informed recommendations to stakeholders at multiple levels.
Mentor and coach designers and product partners through critique, feedback, and design reviews; model strong craft and decision-making.
Drive discovery and validation: plan and facilitate research, concept testing, usability testing, and iterative refinement.
Enable a user testing strategy and deliver designs before launch vetted by consumers.
Lead UX/CX workshops (journey mapping, design sprints, co-creation), guide prioritization, and ensure cross-functional alignment from problem framing through launch.
Design System Engineering (Multi-Brand)
Engineer and scale a multi-brand design system that supports distinct brand expressions while maintaining shared foundations, accessibility, and component integrity.
Own design system architecture and governance: foundations (color, typography, spacing), tokens, theming strategy, component libraries, documentation, and adoption enablement.
Partner with front-end engineering to deliver coded components (e.g., React/Angular/Web Components) aligned to Figma libraries, ensuring fidelity, performance, and accessibility (WCAG).
Define and maintain contribution standards: component specs, API/props guidance, token usage rules, release notes, versioning, and deprecation practices.
Establish contribution workflows (design → review → build → publish), including QA checklists, accessibility audits, and regression testing for system components.
Create multi-brand theming patterns (brand layers, theme tokens, brand-safe variants) so product teams can build faster without reinventing UI.
Measure system effectiveness: adoption, reuse rate, time saved, defect reduction, accessibility compliance, and consistency across brands.
Strengthen Cross-Functional Enablement & Governance
Facilitate design governance rituals (design critiques, system reviews, intake triage, roadmap planning) to align teams and ensure scalable outcomes.
Partner with Brand/Marketing/Merchandising to translate campaign and brand needs into system-friendly patterns that preserve brand integrity and improve consistency.
Provide enablement: documentation, office hours, onboarding guides, and training for designers, product managers, and engineers adopting the system.
YOU HAVE:
4-year degree in design, information sciences, HCI, Business, Marketing, or related field
8+ years of professional experience in product design/UX with demonstrated leadership across complex digital products; eCommerce experience strongly preferred
Strong understanding of user interaction design principles and UX methodologies
Proven skills in visual communication and creating detailed deliverables (e.g., journey maps, user flows)
Experience designing for conversion, discoverability, and usability in eCommerce or transactional journeys.
Strong project management skills, and collaboration skills with the ability to work effectively cross-functionally and influence stakeholders at all levels of the organization.
Creative thinker with a strategic mindset, analytical problem-solving skills, and a passion for delivering exceptional customer experiences.
Expert proficiency with Figma (libraries, components, variants), prototyping, and collaborative delivery workflows.
Comfort working with CMS-driven experiences (e.g., dotCMS) and designing scalable templates and components.
Hands-on experience building or maintaining design systems across multiple products/brands
Strong knowledge of design system foundations (tokens, variables, components, spacing, grid, auto-layout)
Working knowledge of front-end fundamentals: HTML/CSS, component-based UI, responsive design
Ability to collaborate deeply with engineers on component APIs, constraints, and implementation details
Experience defining documentation standards, governance, versioning, and contribution models
Accessibility fluency (WCAG), including patterns and testing approaches
LOVE WHERE YOU WORK:
We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
We believe in flexibility. We offer a hybrid schedule with on-site work 3 days a week.
We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. *For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 11 company paid holidays, and family paid leave.
We care about your development. We support tuition reimbursement after 6 months of service.
We believe in pay transparency. The salary range is $105,000 to $130,000 with annual bonus eligibility.
APPLICATION DEADLINE: April 17, 2026
ABOUT US:
Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products — like yearbooks, letter jackets, class jewelry and championship rings — keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here (https://f.io/HIAsH659) .
ALL ABOUT MARKETING
Our Marketing team leverages digital marketing strategies and tactics focused on schools, independent sales reps, parents, and students to deliver the right message, to the right customer, at the right time. Team members will understand and leverage customer insights through data analysis & testing to then create experiences and relevant content throughout the customer journey and to support our specialized products lines including Yearbooks, Class Rings, Graduation Products, and Professional Sports. Through executing across a variety of consumer touchpoints on jostens.com, social, e-mail and print materials, the team collaborates with internal partners to create relevant and timely marketing campaigns to meet the needs of our customers. Jostens allows for a hybrid work setting that focuses on creating professional and personal development. We can’t wait to show you what our Marketing Team has to offer at Jostens!
AMERICANS WITH DISABILITIES ACT (ADA):
Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (952) 830-3300.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy