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University of Minnesota - 15th Ave Education Abroad Program Manager in Minneapolis, Minnesota
Apply for Job Job ID371692 LocationTwin Cities Job FamilyStudent Services Full/Part TimeFull-Time Regular/TemporaryRegular Job Code9703AB Employee ClassAcad Prof and Admin Add to Favorite Jobs Email this Job About the Job OVERVIEW: At the Carlson School, we believe that innovative education is driven by a diverse mix of backgrounds, experiences, and thought. Our vision is to prepare students to be global business leaders and challenge them to use business as a force for good by building a community that recognizes the value of diversity and inclusion, and understands power, privilege, and inequity. The Carlson Global Institute (CGI) Education Abroad team plans and executes business education abroad programs for undergraduate and graduate students at the Carlson School of Management. Unique among public business schools all Carlson undergraduates complete an international experience as a part of their degree. The Education Abroad team is a highly dynamic cross-functional group of 8-10 international education professionals who work collaboratively to deliver high quality programs to a diverse population of students. This position leads the implementation and administration of a portfolio of faculty-led short-term education abroad courses for CGI. This position reports to the Education Abroad Program Director and works directly with University of Minnesota faculty and students, program providers, and international partners. As needed this position will work dynamically to support all areas within education abroad programming including domestic courses, exchange partnerships and programming and DEI activities. The University of Minnesota is driven to create a diverse workforce of the future where people are engaged, connected, thriving and achieving. This position is based in Minneapolis on the West Bank of the University of Minnesota Twin Cities campus. The program manager may be able to perform up to two workdays each week remotely, dependent on team coverage, event scheduling and in line with the college's flexible work guidelines. JOB DESCRIPTION: Program Development & Implementation - 50% Manage a portfolio of education abroad programs, which includes the implementation of all overseas arrangements, course schedules and related logistics, student recruitment, admissions, advising, orientation, health and safety, and registration processes. Lead and coordinate systematic evaluation of programs, analyze student evaluations, interpret data and make recommendations for improving the quality of the educational and cultural experience for students. Assist program directors with recruiting faculty and preparing selected faculty to lead and teach short-term programs and collaborate with faculty on program development. Collaborate with multiple stakeholders (faculty, students, program providers, partner universities, program directors) to organize logistical arrangements, deliver related content, arrange program seminars, site visits, excursions and other details for faculty-led short-term programs as needed. Oversee and manage contract processing and purchase order submissions for faculty-led programs. Troubleshoot and problem solve contract issues in collaboration with the Office of General Counsel. Forecast, develop, and monitor budgets and manage revenue and expenses for program portfolio. Pay invoices for program expenses and develop reports for Program Director as needed for a portfolio of program budgets. Travel abroad to serve as staff leader supporting faculty-led program as needed in January, Spring Break or May sessions Interpret and implement department and university policies and procedures in the development of education abroad programs, and while serving as staff leader Program Promotion - 25% Develop and update communication plans and materials associated with education abroad programs including but not limited to promotional materials, program websites, presentations, and pre-departure messaging to multiple stakehold rs. Represent CGI at school and university-wide promotional, prospective student and outreach events (e.g., Orientations, MBA Networking Events, Learning Abroad Fair, EAN), at professional conferences, with partner universities and program providers. Execute and participate in education abroad promotional activities and events designed to increase student participation on CGI programs. Contribute content to CGI social media sites, newsletters, year-in-review, and other publications. Maintain relations and serve as an effective liaison with Carlson School and U of M offices (MBA, MA-HRIR, Undergraduate Program, Learning Abroad Center, etc.) regarding program promotion, recruitment and development information. Student Advising - 20% Advise a diverse array of University of Minnesota undergraduate and graduate students before, during, and after program participation on program selection, application, financial aid and scholarships, education abroad policies and procedures, and related administrative issues. Triage challenging and complex student situations and determine appropriate management and referral. Communicate with and involve Director of Education Abroad and program directors, Carlson School and University offices in final recommendations/solutions. Acquire and maintain basic familiarity with best practices in advising students with diverse identities (e.g. low socio-economic status, first generation, mental health, veteran status, disability, GLBTQ+). Train education abroad advisers on program portfolio as relevant for CGI advising purposes. Collaborate on the on-going improvement of advising resources and streamline processes across advising centers (e.g. undergraduate and MBA) around the Carlson School and the University (e.g. Learning Abroad Center, OneStop, etc.). Acquire and maintain familiarity with all education abroad programs offered by CGI and basic familiarity with Learning Abroad Center programs for advising purposes. Participate in review committees across the Education Abroad team as needed. Miscellaneous - 5% Participate and actively contribute at all levels of department staff and team meetings. Provide support during international residency and welcome programs. Represent CGI and the Carlson School at selected local, national and international committee activities to promote the Carlson School and its programs. Lead and implement department projects, events, and initiatives as they arise and support as needed. Other duties as assigned. * The employer reserves the right to change or assign other duties to this position * This position is not eligible for H-1B or green card sponsorship. Qualifications *MINIMUM / ESSENTIAL QUALIFICATIONS: Bachelor's degree A minimum of 4 years' experience in a relevant organization with responsibilities in program administration, advising, event planning, travel planning, and/or project management An intercultural background as demonstrated through at least one year of living/working/studying in another cultural context Demonstrated experience with equity, diversity, access and inclusion in a professional capacity Fiscal... For full info follow application link. The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.