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Apply for Job Job ID372304 LocationTwin Cities Job FamilyStudent Services Full/Part TimeFull-Time Regular/TemporaryRegular Job Code9362AA Employee ClassAcad Prof and Admin Add to Favorite Jobs Email this Job About the Job The Director of Undergraduate Advising and Student Success provides leadership and strategic direction to a team of undergraduate academic advisors in the College of Continuing and Professional Studies (CCAPS). This position is responsible for overseeing the development and implementation of effective advising support for a student population across a diverse portfolio of undergraduate programs. Reporting to the Senior Associate Dean for Academic Affairs, this role is responsible for overseeing the development of innovative, technology-enhanced advising initiatives that support academic and career goals, fostering retention, degree completion, and student success. This position offers a flexible work arrangement as a hybrid position and has the unique opportunity to help shape and be responsible for the student experience. The search committee will begin reviewing applications the week of March 9th. *Please note, we are not offering H-1B or Green Card sponsorship for this position. The University of Minnesota is committed to fostering local talent through employment opportunities. While this position utilizes a hybrid modality, prospective applicants must be located either in the state of Minnesota or near the Wisconsin border or otherwise open to relocation. Strategic Leadership and Personnel Management - 40% Lead and direct the undergraduate advising team, providing a strategic roadmap to create a collaborative, student-centered environment and a culture of shared ownership and technological agility. Monitor team performance, conduct annual performance reviews, and provide ongoing coaching to accomplish professional and programmatic goals Establish goals, priorities, and AI-informed practices and procedures, identify opportunities to automate administrative workflows, allowing advisors to focus on high-touch student interactions. Identify evidence-based frameworks and develop data informed advising practices to build, implement and evaluate advising initiatives that promote student success. Provide input and support the Senior Associate Dean in the unit budget planning process for effective long term resource allocations Ensure faculty and advisors are informed of university-wide initiatives and academic progress standards. Student Success, Retention Practices - 25% Oversee annual academic progress reviews, and lead data driven outreach efforts for enhanced retention Lead the design, implementation, and delivery of orientation programming for incoming transfer students. Develop and evaluate community-building initiatives and serve as the collegiate liaison for CCAPS undergraduate student organizations and honor societies. Coordinate the Undergraduate Peer Mentoring Program and support the CCAPS Mentoring Program. Facilitate student opportunities for research and study abroad Collaborate with the Director of Inclusive Excellence on student retention and engagement efforts, emphasizing equity and access. Advising Operations and Management - 25% Serve as the primary liaison for advising and student services feedback on CCAPS curriculum development. Develop a student information hub and coordinate a strategic student communications plan for current and prospective students. Serve as the college's lead expert on digital tools (APLUS, APAS), ensuring data integrity and effective documentation. Support admission, degree progress, and degree clearance processes in collaboration with student services including degree requirement sheets, sample plans, and student-facing policies. Develop and oversee the permission number distribution process. Oversee student-facing internship management, including placement tracking, provider communication, and site development in partnership with faculty directors and Career and In ernship Services (CIS). Resolve complex student issues and adjudicate petitions and appeals as a member of the CCAPS Scholastic Committee. Lead the advising team in interpreting and administering institutional policies to provide consistent, high-quality support for students. University Liaison and Advocacy - 10% Represent CCAPS on university-wide committees, including the Advising Steering Committee, Advising Coordinators Group, Executive Advisory Group, Residency Appeals Committee, and others as needed. Serve as the college liaison to the Office for Community Standards, University Honors Program, Disability Resource Center, International Student and Scholar Services, and Student Ombuds Services, and others as needed. Collaborate with the Office of Admissions and CCAPS Enrollment Management on holistic application reviews and advise on annual admission targets. Partner with the CCAPS Alumni Engagement team to enhance student-alumni connections. Collaborate with CCAPS Marketing and Enrollment Management Team to support recruiting efforts and provide student success stories. Qualifications Required Qualifications Bachelor's degree plus at least eight years of relevant experience, or a Master's degree plus at least six years of relevant experience. Minimum of 3-5 years of experience in a supervisory or leadership capacity within higher education, specifically overseeing professional staff. Demonstrated experience with student information systems (e.g., PeopleSoft) and advising platforms (e.g., APLUS, APAS). Proven ability to communicate complex information to diverse stakeholders and lead effective student success initiatives. Demonstrated commitment to creating an inclusive environment that serves a diverse community of students and professional staff. Preferred Qualifications Advanced Degree - Master's or Doctorate in Higher Education Administration, Counseling, Organizational Development, or a related field. Experience with research based best practices for online/in-person advising and building processes to support student success. Experience with analyzing complex systems and data-driven decision-making. Familiarity with leveraging Generative AI or other tools to streamline administrative workflows. Deep understanding of the unique needs of working professionals, transfer students, and degree-completion populations (consistent with CCAPS's mission). Experience serving on university-wide committees and navigating complex, decentralized institutional environments. Direct experience supporting departmental or unit-level budgets and resource allocation. About the Department In CCAPS you'll find a flexible, hybrid work environment and supportive colleagues who are committed to empowering lifelong learners to achieve their educational goals in a learner-centric environment where diverse ideas, backgrounds, and identities are embraced. CCAPS has a large and diverse portfolio of program offerings, including bachelor's and master's degrees, professional development offerings for practitioners, pre-college programs for high school students, English language programs, and... For full info follow application link. The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.